Storage admin

Experience in administration, Implementing, configuration of Pure FlashArray, NetApp C-Mode, Dell Unity, Brocade & Cisco switches and other NAS products.

Good Knowledge on multiple Storage array Hardware & Architecture

Experience in storage array snapshot & replication

Strong Knowledge on Performance analysis factors of Storage Arrays

Experience in Designing, Configuring and troubleshooting Fabric environment constituting Brocade, SANnav and Cisco switches.

Hands-on knowledge on in any of the storage management applications like Storage Essentials, ECC etc

System administration experience on Windows, HPUX or Sun Solaris, and knowledge on VMware would be an added value

In depth Knowledge of ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.)

Certification on Storage technology is an added advantage.

Good skills on performance optimization.

Solving complicated Hardware cases and Liaising with Hardware Vendor support

Advanced troubleshooting skills and identify the severity of the issue, Ability to Resolve issues quickly to account / customer satisfaction and Prepare RCA

Provide operational support on a 24x7 rotation basis.

Expected to train the resources on the respective technology.

Expected to improve Automation and reduce manual work.

Additional Skills :

Interpersonal sensitivity and customer responsiveness

Leadership skills

Excellent knowledge of the IT environment and its future trends

Ability to communicate complex technical contents plainly and simply.

Strong consulting skills, flexibility, and resourcefulness

Exposure to Customers Globally

Good written and verbal communication skills

Certifications in relevant technologies

Service and Customer Orientated / Team player (TCE).

Strong ability to work under pressure / Flexible and self-motivated.

Scripting knowledge would be added benefit.

Exposure to Project work is desirable.