Device Management (IDM) Support Engineers – L1, L2 & L3
Location : Chennai, Hyderabad and Mumbai
IDM (Skills required) :
Forcepoint - DLP
RSA
FIM - Trellix / Tripwire
Seclore
PIM - Arcon / Cyber Arc
Email - O 365 - Defender
Open Positions :
L3 - Device Management Support Engineer / SME
Experience : 10–12 years (Minimum 7 years in Security Operations, Architecture & Device Management)
Skills : Advanced knowledge in security architecture, incident response, automation (Ansible, APIs), leadership, and stakeholder coordination
Education : B.E. / B.Tech / MCA
Certifications : CISSP, CISM, CEH, CISA, ITIL, COBIT, ISO 27001
L2 - Device Management Support Engineer
Experience : 4–6 years (Minimum 5 years in Security Device Management)
Skills : Strong understanding of security tools, monitoring, automation, and escalation handling
Education : B.E. / B.Tech / MCA
Certifications : CEH, CISM, ITIL, COBIT, ISO 27001
L1 - Device Management Support Engineer
Experience : 2–4 years (Minimum 1 year in Security Device Management)
Skills : Basic networking & OS concepts, hands-on with security tools, good communication, ticket handling, and SOP documentation
Education : B.E. / B.Tech / MCA
Certifications : Entry-level security certifications preferred
Key Technical Skills (All Levels) :
Networking : Firewalls, TCP / IP, Routing, Packet Analysis
Operating Systems : Windows, Linux, Ubuntu
Security Tools : WAF, EDR, DLP, DAM, NAC, FIM, IRM, SIEM / SOAR, IAM (PIM, RSA), Secure Web Gateway, Active Directory
Information Security Concepts : OWASP Top 10, CIA Triad, Vulnerability Management, Hardening
Automation : Scripting, Ansible, REST APIs
Additional Skills :
Experience in incident, change, and problem management
Documentation : SOPs, dashboards, RCA, reports
Strong communication skills (written and verbal)
Stakeholder coordination (L2 / L3)
Team leadership and mentoring (L3)
If you're ready to work with cutting-edge security technologies, drive security operations, and grow your expertise, we want to hear from you.
Apply now or refer someone in your network.
Kirti Rustagi
kirti.rustagi@raspl.com
Network Security Engineer • India