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Consult an Expert

Consult an Expert

ConfidentialChennai
30+ days ago
Job description

Key Responsibilities :

  • Offer accurate, timely, and professional advice or consultations in your area of expertise.
  • Respond to queries via chat, email, video call, or phone as per platform requirements.
  • Assist users in understanding complex issues or solving specific problems.
  • Maintain up-to-date knowledge in your field to ensure credible and current consultation.
  • Document interactions, maintain records, and follow data privacy / confidentiality protocols.
  • Collaborate with internal teams to improve consultation workflows and customer satisfaction.
  • Participate in training, webinars, or content development if applicable.

Domains (Customize as per use case) :

  • Healthcare (e.g., medical specialists, dietitians, psychologists)
  • Legal (e.g., legal advisors, compliance experts)
  • Finance (e.g., tax consultants, investment advisors)
  • Technology (e.g., IT consultants, cybersecurity experts)
  • Education (e.g., career counselors, academic advisors)
  • Required Skills & Qualifications :

  • Bachelor's or Master's degree in a relevant field.
  • Minimum 3 years of experience in the chosen area of expertise.
  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication.
  • Comfortable with digital tools, platforms, and remote interactions.
  • High level of professionalism and customer-centric approach.
  • Skills Required

    Problem-solving, Analytical Skills, Cybersecurity, Customer Engagement

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