No longer accepting applications
Customer Service Assistant
Numoo HRkollam, India1 day ago
Job descriptionQuickMetrix helps large brands drive better customer engagement on digital & social platforms using AI-driven insights & processes. B2B SaaS Platform for Omnichannel Customer Service & Analytics Be the first line of support for our clients to Log and triage service requests via tickets, chat, or email. Guide customers through platform workflows and dashboards Escalate technical issues to L2 when needed Maintain accurate case documentation and follow up until closure Ensure process compliance and deliver high customer satisfaction BCA / MCA / Engineering Graduate with 0–2 years experience Strong communication skills, customer empathy & responsiveness to ensure they are successful with QuickMetrix. Readiness to work in shifts Nice to have : Exposure to SaaS tools or CRM / ticketing systems; Prior BPO / chat / tech support experience
Role : Customer Success Associate (Hybrid)
- Company : QuickMetrix
- Location : Bengaluru
- Experience : 0–2 years (Customer Support, BPO, or SaaS Support)
- Compensation : ₹2.0 – 3.5 LPA (based on experience)
About QuickMetrix
What You’ll Do
You Bring
Why Join Us
Work-from-home flexibility with enterprise-grade SaaS exposure
Growth & Collaborative, learning-focused environment
Create a job alert for this search
Customer Service • kollam, India
Related jobs
)
- Promoted
Customer Service Operator - 45024
TuringKollam, IN In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of.AI-generated outputs, and ensuring compliance, trust, and customer experience standards.SLA track...Show moreLast updated: 30+ days ago
- Promoted
Technical Assistant
Desire Energy Solutions Pvt. Ltd.Thiruvananthapuram, IN Manage executive calendars, meetings, and materials.Issue and track purchase orders; ensure accuracy and budget compliance.
Plan and coordinate procurement needs and timelines.Lead and support team ...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Experience and Engagement Analyst
MastercardKollam, IN Senior Customer Experience and Engagement Analyst.The role will primarily be focused on working with existing and potential external customers to drive adoption, engagement, and satisfaction with t...Show moreLast updated: 1 day ago
- Promoted
- New!
Customer Success & International Sales Specialists
Bangalore | Rotational ShiftsAlappuzha, IN Salary - Best-in-class salary + performance incentives.A well-established organisation with a strong global footprint is looking for clear, confident communicators who enjoy connecting with people ...Show moreLast updated: 19 hours ago
- Promoted
Customer Care Representative
MUHURTHKollam, IN Muhurth is a contemporary brand rooted in the heritage of Kanjivaram textiles, blending tradition with modern luxury.For generations, we have been dedicated to preserving and evolving the craft of ...Show moreLast updated: 16 days ago
- Promoted
- New!
Customer Success Operations Intern
QapitaThiruvananthapuram, IN Qapita is a Series B equity management platform for startups and listed companies.Qapita supports over 2,000 clients across Asia, ANZ and the US, while engaging their investors and over 350,000 emp...Show moreLast updated: 19 hours ago
- Promoted
Customer Relationship Specialist – International Voice Process (Admin & Process Support)
Remote Teams IT Solutions Pvt LtdAlappuzha, IN Job Title : Customer Relationship Specialist – International Voice Process (Admin and Process Support).Location : Hi-Tech City, Hyderabad, India.
Job Type : Full-Time, Office Based Only.Work Timings : ...Show moreLast updated: 1 day ago
- Promoted
US Mortgage- Customer support
AltisourceAlappuzha, IN Willing to work in night shifts.Review and update construction documents in the system to ensure completeness and accuracy.
Maintain and update construction budget details while placing inspection o...Show moreLast updated: 7 days ago
- Promoted
Customer Service Officer / Sales
EcoOriginAlappuzha, IN We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Representative
Investment Banking & Private Equity Institute® (IBPEI)Alappuzha, IN Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients.If y...Show moreLast updated: 1 day ago
- Promoted
- New!
Assistant Manager- Quality- Customer support
JupiterThiruvananthapuram, IN A subject that’s always on our mind.We go through a rollercoaster of emotions when it comes to money.That’s why at Jupiter, our mission is to enable people to improve their relationship with money....Show moreLast updated: 19 hours ago
- Promoted
Assistant Manager
TPAlappuzha, IN Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs.
Promote complementary telecom services such ...Show moreLast updated: 1 day ago
- Promoted
QC Analyst – Customer Support
Highbrow Technology IncAlappuzha, IN Hiring Now : QC Analyst – Customer Support (Voice Quality Monitoring).We are looking for an experienced.This role involves reviewing call recordings, evaluating communication standards, and ensuring...Show moreLast updated: 2 days ago
- Promoted
Assistant Facilities Administrator
Tonbo ImagingAlappuzha, IN Tonbo Imaging is looking for a proactive and organized.The role involves coordinating office activities, supporting employees and visitors, and ensuring smooth functioning of administrative process...Show moreLast updated: 1 day ago
- Promoted
- New!
Customer Support Specialist
OOLIOthiruvananthapuram, kerala, in Job Title : Customer Support & Product Specialist | Level 1 Support.Domain : POS & Payments (Hospitality Tech).Work from Office with Flexible Day Off’s | 5 days a week.
We are seeking a customer-focus...Show moreLast updated: 18 hours ago
- Promoted
- New!
Technical Assistant
Crestline Maritime Pvt LtdKollam, IN Support Technical Superintendents by maintaining / updating vessel certification and documentation system.Follow up on Class and Flag Status of each vessel and arrange Surveys / Services in consulta...Show moreLast updated: 19 hours ago
- Promoted
Accounts Assistant
Kayana | Ordering & Payment SolutionsAlappuzha, IN Kayana is one of the fastest-growing companies, empowering small and medium-sized.As a disruptive force in the industry, we provide everything from essential point-.
Our mission is simple : to help b...Show moreLast updated: 1 day ago
- Promoted
- New!
Subject matter Expert
HCLTechKollam, IN We’re Hiring : Nexthink Expert | Noida.Interested? Kindly share resume on mentioned mail id : Anjalive@hcltech.Provide quality support with a high degree of customer service, technical expertise and ...Show moreLast updated: 19 hours ago