Customer Success AssociateProsperr.io • malappuram, India
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Customer Success Associate
Prosperr.io • malappuram, India
1 day ago
Job descriptionExperience : 0-1 years of experience in client-facing roles. Education : Bachelor's degree in Engineering,MBA or Any Bachelor Degree. Skills : Strong communication and interpersonal skills, with the ability to effectively engage with customers and team members. Attention to Detail : Excellent multitasking abilities with a keen attention to detail. Technical Proficiency : Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and the ability to quickly learn and adapt to new software tools. Attitude : Positive attitude, eagerness to learn, and a commitment to contributing to a collaborative team environment. Excellent communication skills, both written and verbal. Strong problem-solving abilities and a customer-first mindset. Eagerness to learn and adapt in a dynamic environment. Previous experience or coursework in customer service, sales, or a related field is a plus
Job description
- Assist in managing customer relationships and ensuring they get the most out of our platform.
- Collaborate with the Customer Success team to address customer inquiries and resolve issues.
- Help track customer satisfaction and identify opportunities for improvement.
- Gain hands-on experience in customer onboarding, training, and support processes.
Required Qualifications :
What We’re Looking For :
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Associate • malappuram, India