Dynamics Consultant

Position : Permanent

Role : D365 Support Tech Lead

Experience : 6 - 8 years

Work Location : Chennai

Notice Period : Immediate to 15 days

Role Summary

Skilled Dynamics 365 Support Specialist with hands-on experience in managing and troubleshooting enterprise CRM solutions. Adept at resolving UI and backend issues, optimizing workflows, and ensuring smooth data integrations. Brings strong technical expertise in Power Platform and Dataverse, along with a solid understanding of automation and reporting tools to enhance system performance and user experience. Must Have :

Dynamics 365 (C#, Power Platform, Dataverse) expertise

UI debugging using HTML, CSS, JavaScript

Workflow, Trigger, and Flow / Power Automate troubleshooting

Data imports / exports and integration handling

Good To Have :

Familiarity with REST / SOAP APIs

D365 ALM process

Reporting tools (Power BI, Tableau)

Soft Skills & ITIL Alignment :

Methodical approach to problem management and root cause analysis

Strong collaboration with business and compliance teams

Change and release management discipline

Effective stakeholder communication and documentation