Office Administrator

Role : Hub Admin Manager (HADM)

Desired Experience Range : 2 to 7 years

Required Skill Set : Graduate / MBA

Location of Requirement :

Bihar : :

Bhagalpur, Muzaffarpur, Patna, Darbhanga, Purnia, Muzaffarpur, Darbhanga

Noida, Ranchi, Dhanbad, Agartala, Raipur, Jaipur, Siliguri, Indore, Jalandhar, Jodhpur, Nellore

Naharlagun,

Complete ownership of managing HUB Admin activities / operation & Admin Team

• Defining Scope and KRA’s of Team members
• Communicate and co-ordinate with immediate management for day to day activities
• Direct reporting to Regional Admin Head – TCSiON on day to day activities, incident management etc.
• Monitoring and reporting of key project activities, plans and progresses
• Managing calls and discussions
• End to end Exam day and non exam day administrative activities management and Team coordination
• Ensuring zero incident on Exam day related to Admin Services
• Help in Recruitment, Training and talent development of Team Members
• Define and deploy control and Monitoring mechanism Admin Team within HUB
• Training and development of Admin Team within HUB
• Ensure Standardising of process at all Exam Venues within HUB
• Vendor Mgmt , Support Regional Head in Finalising of contract , Vendor invoice
• Publish regular dashboard on Key performance parameters to Regional Admin Head and Sr. Mgmt on need basis
• Central spoc for all Facility related matters within HUB
• Ensure SLA / SLC at Exam Venues
• Governance over ViDZ / LISP partners , regular meeting and closure of Audit points
• Deployment of Adhoc / Contract manpower at Exam Venue
• Help / support in Shortlisting prospective partner / venue identified based on defined parameters within region
• Maintain and monitor legal compliances for all Venues
• Prepare and deploy contingency / BCP
• Surprise checks at exam Venues
• Handle crisis situation
• Coordinate and manage with Manpower agencies on deployment and other staff related issues & Compliances
• Conduct audit of Exam venues
• Any other duty assigned from time to time

Must Have

Good communication skills (written / verbal)

Experienced in Soft services facility mgmt.

Experience in Facility Operations and management

Strong technical knowledge of Electrical Equipment's

Must have managed a team

Experience in conflict management

Willing to work, learn and perform under extreme pressure

Willing to travel

Aware of laws related to facility compliance and operations

Vendor Management skills

Open to take complete ownership, responsibility & accountability of assigned work

Good computer knowledge ( Microsoft xls,word, Powerpoint etc)

Good Have