The Sourcing Team - Network Engineering Manager - Routing & Switching

Job Description

Required Professional and Leadership Skills

• Responsible for proactively monitoring and handling problems related to Routers and switches in Datacenters.
• Ensure that service delivery takes place based on the Service level agreements.
• Ensure that problems and changes are properly documented, support groups notified, and issues resolved to prevent impact to Customer.
• Monitor the network traffic and Troubleshoot the networks in case of problems.
• Responsible for monitoring and configuring changes in the network to ensure the best possible application performance for the end-users.
• Monitor & resolve issues of WAN links and their connectivity.
• Troubleshoot circuits with local exchange and long-distance carriers.
• Escalate calls to vendor / principal whenever required.
• Troubleshooting and monitoring the LAN connectivity of the entire Deloitte network.
• Troubleshooting basic network issues on-site and escalating problems to the higher level of support, when required.
• Responsible for maintaining technical and operational documentation and training materials for installation and configuration activities.
• Manage and troubleshoot the complex BGP and OSPF networks.
• Monitoring and troubleshooting of Core OSPF configuration over multiple network types.
• Manage VLANs, Trunks, Ether channels, and implement VTP, STP on the catalyst, and Nexus switches.
• Configuring Catalyst port security and Spanning tree security on 2900, 6500 series Cisco switches.
• Good understanding of wireless management systems such as Cisco CPI, and Wireshark.
• Responsible for managing Deloitte Member Firms network issues like Packet Loss, BGP down, and Latency issues.
• Highly Motivated, self-starter who has a very strong desire to learn.
• An up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands
• Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.
• Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organisation.
• Organisational skills and the ability to prioritise your workload.
• Ready to work in rotational shifts in 24x7 operations.
• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity planning
• Provide Level-2 / 3 support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Select and implement security tools, policies, and procedures in conjunction with the companys security team
• Liaise with vendors and other IT personnel for problem resolution

Education and Relevant Experience

(ref : hirist.tech)