Lead Research Analyst

Is an integral part of a team of market researchers and data analysts within the market research field The role requires strong experience of market research techniques and the ability to handle all stages of the project life cycle, from proposal to insights writing. Will be responsible to identify research objectives and provide actionable insights.

Job Description :

Sr. Research Analyst : Job Description.

Key Responsibilities (non-technical)

• Ensure that all projects are completed within budget and in a timely manner.
• Check feasibility of project execution (timelines included) and flag any concerns.
• The person will take ownership of the assigned project(s) under limited guidance of the supervisor.
• Build the project plan with clear timelines for each milestone. Set up and implement new and on-going projects.
• Provide timely status reports, project analysis and recommendations. Proactively identify project risks and develop risk
• mitigation plans.
• Organize meetings with internal stakeholders such as survey programming, data processing and coding teams to
• ensure seamless execution of projects.
• Tasks may include :
• Contribute ideas to improve look and feel of survey with a view to improve respondent engagement.
• Define sampling plan and identify potential bottlenecks.
• Analyse key project metrics with a view to improve performance.
• Ensure quality measures are followed.
• Update clients regularly on project progress
• Ensure key project performance metrics such as project profitability are met or exceed established guidelines
• Consistently exceed client expectations from project inception through completion
• Closely liaise with clients for projects briefing and post survey information
• Support the team in preparing invoices of completed projects in a timely manner
• Keep the internal tools fully updated on a daily basis so that everybody can know exactly the status of a project by
• checking the tools
• Ensure maximum client satisfaction by maintaining high level of quality for client deliverables, periodic communication
• on the progress of the project
• Resolving escalations and proactively taking corrective measures and ensuring successful closure of issues.
• Communicate effectively with vendors (i.e., panel companies, translation agencies, CATI partners)
• Keep clients and supervisor in the loop and involve them whenever there is a change in the project specs
• Escalate any outstanding issue to supervisor as soon as identified
• Ensure process documents are updated from time to time
• Contribute to team meetings by being prepared and sharing ideas

Key Responsibilities – Technical :

Location :

DGS India - Mumbai - Thane Ashar IT Park

Brand : Merkle

Time Type : Full time

Contract Type : Permanent

Skills Required

Spss, Confirmit, Powerpoint, Excel