L2 Network Engineer - CCNA / CCNP Certified

Description : Position Overview :

The L2 Network Engineer plays a critical role in maintaining, troubleshooting, and optimizing telecom network infrastructure. This position involves handling escalations from L1 engineers, performing advanced diagnostics, and ensuring high network availability and performance across core, access, and transport layers.

Key Responsibilities :

Network Operations & Support :

• Respond to and resolve escalated network incidents and performance issues (L2-level support).
• Troubleshoot and resolve faults in IP, MPLS, VPN, DWDM, SDH, and Ethernet networks.
• Monitor network health using tools such as SolarWinds, Nagios, or Netcool, and take corrective actions proactively.
• Perform root cause analysis (RCA) for recurring issues and provide recommendations for network optimization.
• Coordinate with field teams, vendors, and L3 engineers for complex fault resolution and configuration changes.

Configuration & Implementation :

Documentation & Reporting :

Compliance & Quality :

Required Skills and degree in Electronics, Telecommunications, Computer Science, or related years of experience in telecom network operations, preferably in an ISP, carrier, or enterprise environment.

Technical Skills :

Certifications (Preferred) :

Soft Skills :

Performance Indicators :

(ref : hirist.tech)