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Customer Service (International Voice Process) Professional
Customer Service (International Voice Process) ProfessionalConfidential • Mumbai
Customer Service (International Voice Process) Professional

Customer Service (International Voice Process) Professional

Confidential • Mumbai
26 days ago
Job description

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.

Key Responsibilities :

  • Handle inbound and outbound calls from international customers.
  • Address customer inquiries, complaints, and support issues in a timely and professional manner.
  • Maintain accurate records of customer interactions and transactions.
  • Ensure customer satisfaction by providing effective solutions.
  • Meet performance targets and adhere to quality standards.

Requirements :

  • 2 months to 2 years of experience in a BPO or customer service role.
  • Excellent verbal communication skills in English.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Willingness to work in the Night shift.
  • Positive attitude and customer-first approach.
  • Mandatory Key Skills - Cold calling,Lead generation,sales Development,Outbound Marketing,CRM,Customer Service.
  • Skills Required

    Cold Calling, Lead Generation, Sales Development, Outbound Marketing, Crm, Customer Service

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