Spares Sales Coordinator

Job Description

The Spares Sales Coordinator is responsible for handling customer inquiries related to spare parts, preparing quotations, processing orders, coordinating with internal teams for dispatch, and ensuring excellent after-sales support.

Responsibilities :

• Respond to customer inquiries for spare parts via phone, email, or in person.
• Prepare and send quotations based on customer requirements.
• Coordinate with stores / service departments for availability and timely dispatch.
• Follow up with customers on pending quotes and payments.
• Maintain sales records and prepare regular reports.
• Support the sales team in achieving targets and ensuring customer satisfaction.
• Ensure timely communication and resolution of customer concerns.
• Maintain proper documentation of sales transactions.

Requirements

Benefits

Requirements

Responsibilities : Respond to customer inquiries for spare parts via phone, email, or in person. Prepare and send quotations based on customer requirements. Coordinate with stores / service departments for availability and timely dispatch. Follow up with customers on pending quotes and payments. Maintain sales records and prepare regular reports. Support the sales team in achieving targets and ensuring customer satisfaction. Ensure timely communication and resolution of customer concerns. Maintain proper documentation of sales transactions.