Sr. Team Member – End User Support
Star Union Dai-ichi Life Insurance Company LimitedNavi Mumbai, Maharashtra, India11 days ago
Job descriptionExperience managing 100+ branches and supporting an employee base of 6,000+ users. Ability to ensure compliance, standardization, and performance monitoring across all endpoints. Proven ability to lead a team of 5 or more members, handling task allocation, performance tracking, and timely project delivery. Strong communication, coordination, decision-making, and stakeholder management skills. ITIL certification or equivalent process knowledge. Experience in vendor management and project rollout coordination.
Minimum 8 years of experience in IT endpoint management and infrastructure support .
Technical Expertise :
- Proven experience managing 3,000+ endpoints across multiple locations.
- Strong knowledge of endpoint security, patch management, and asset lifecycle management.
- Hands-on experience with tools such as Microsoft Intune, SCCM, Desktop Central, Service Desk, or similar endpoint management solutions.
- Exposure to network and server coordination for seamless endpoint integration.
Operational Scope :
Leadership & Management :
Preferred Qualifications :
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Team Member • Navi Mumbai, Maharashtra, India
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