EDI Engineer

DESCRIPTION

Looking for an experienced EDI Product Owner with strong technical and business experience to our aide our B2B integration capabilities. This role combines Agile product ownership and EDI subject matter expertise , focused on delivering scalable, reliable, and value-driven EDI solutions across enterprise systems such as IBM Sterling Integrator , VANs , and ERP platforms like SAP , Oracle , and other SaaS-based ecosystems.

The ideal candidate will serve as the critical link between technical development teams and business stakeholders, ensuring alignment, transparency, and high-quality integration outcomes in a fast-paced Agile environment.

Disclaimer - Kindly note that this role follows a hybrid work model and is not a remote position.

Key Responsibilities :

1. Product Ownership & Agile Leadership

Own the team backlog and lead prioritization efforts in alignment with strategic goals.

Ensure conceptual and technical integrity of EDI integrations by defining clear feature scope and iteration goals.

Lead Agile ceremonies including backlog refinement, sprint planning, and retrospectives.

Continuously evaluate backlog health and align deliverables to business value.

2. EDI Subject Matter Expertise

Serve as the EDI B2B integration SME with a deep understanding of ANSI X12, EDIFACT, and other relevant standards.

Interpret and apply EDI Implementation Guides to meet trading partner and internal business requirements.

Collaborate with developers and integration engineers to design, test, and implement robust mapping and configuration within IBM Sterling Integrator .

Support the evaluation and onboarding of trading partners via VANs and direct protocols.

3. Stakeholder Collaboration & Support

Partner with IT and business stakeholders during System Integration Testing (SIT) and User Acceptance Testing (UAT) phases.

Provide production migration oversight, hyper-care, and post-deployment support to ensure seamless transitions.

Drive continuous improvement through end-user feedback and platform usage analytics.

4. Testing & Quality Assurance

Coordinate EDI testing efforts, define acceptance criteria, and validate deliverables against functional and non-functional requirements.

Promote engineering best practices to improve maintainability and reduce operational risk.

Own the decision to accept completed work into production based on quality and business alignment.

5. Business Relationship Management & Communication

Build and maintain strong, trusted relationships with business partners, IT teams, and external vendors.

Facilitate cross-functional communication to promote transparency, manage dependencies, and resolve conflicts.

Act as a voice of the customer, ensuring business value is delivered in every release.

RESPONSIBILITIES

Competencies :

Business insight - Applying knowledge of business and the marketplace to advance the organizations goals.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Global perspective - Taking a broad view when approaching issues, using a global lens.

Manages conflict - Handling conflict situations effectively, with a minimum of noise.

Agile Architecture - Designs the fundamental organization of a system embodied by its components, their relationships to each other and to the environment to guide its emergent design and evolution.

Agile Development - Uses API-First Development where requirements and solutions evolve through the collaborative effort of self-organizing and cross-functional teams and their customer(s) / end user(s) to construct high-quality, well designed technical solutions; understands and includes the Internet of Things (IoT), the Digital Mesh, and Hyper Connectivity as inputs to API-First Development so solutions are more adaptable to future trends in Agile development.

Agile Systems Thinking - Embraces a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems to ensure the economic success of the solution.

Agile Testing - Leads a cross-functional agile team with special expertise contributed by testers working at a sustainable pace, by delivering business value desired by the customer at frequent intervals to ensure the economic success of the solution.

Regulatory Risk Compliance Management - Evaluates the design and effectiveness of controls against established industry frameworks and regulations to assess adherence with legal / regulatory requirements.

Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements.

Solution Modeling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications :

College, university, or equivalent degree in Computer Science, Engineering, or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.

Experience :

Experience working as a software engineer with the following knowledge and experiences are preferred :

Working in Agile environments;

Fundamental IT technical skill sets;

Taking a system from coping requirements through actual launch of the system;

Communicating with users, other technical teams and management to collect requirements, identify tasks, provide estimates and meet production deadlines;

Professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.

QUALIFICATIONS

Creation of Trading Partner setups for our Customer Network.

Develop and Maintain maps used for data transformation Create data workflows and technical frameworks such as Error Handling, Logging, Monitoring and Audit and Notification.

Maintain EDI systems, leveraging technologies such as Sterling File Gateway / Sterling B2B Integrator, Unix Shell Scripts / ANT / PYTHON scripts.

Manage / Review EDI Team remedy tickets with minimal support, Report on EDI tickets, assist in EDI.

Server, database maintenance and basic troubleshooting, encourages root cause analysis using the formal problem-solving approach for recurring issues.

Collaborate with Internal and External Customers, IBM VAN, other Operations teams, application teams, Vendor Team, infrastructure specialists, DBAs, and business analysts for Production support and Delivery.

Ensures ongoing service delivery and support meet agreed customer requirements. Review service agreements, monitors and reports service delivery metrics ( Scorecards, Service Level Agreement (SLAs) and Customer Satisfaction).

Communicates on major service outages / escalations. Develops and manages relationships with key customers and suppliers. Maintains relationships and facilitates meetings with technical teams, IT, and business partners.

Works closely with IT technical service providers to ensure outsourced work packages are delivered to specifications, meeting key parameters of quality, schedule, cost, security, performance, and scalability.

Conducts or participates in formal design reviews and code reviews (where applicable) to ensure the detailed design specifications have been understood and coding standards have been adhered to by the development team(s).

Seeks appropriate opportunities to promote re-usability of component designs to reduce costs and shorten time to deliver solutions.

Proactively seeks opportunities to enhance efficiency in the build and deploy processes, leveraging automation where possible.

Provides level 3 support for critical non-routine issues.

Ensures industry standard security practices, protocols, encryption, access control and privacy standards are implemented, maintained and upgraded on all aspects of the EDI / B2B technology platform.

Additional Skills / Experience

Minimum 8-12 Years of total IT experience.

At least 5+years in IBM Sterling B2B Integrator and IBM Sterling Integrator File Gateway using standards like EDIFACT / ANSI, XML and flat file layouts.

4+ years in IBM EDI / B2B / File Gateway server administration with experience in JAVA, Unix Shell Scripts, ANT, or related.

Preferred experience working with XML, XSLT, XQuery, XPath, JMS / AQ / MQ, Web services, Managed File Transfers.

Exposure and experience in building APIs using modern API first or API led design based principals.