Pharmaceutical Retail General Manager job description includes overseeing day-to-day operations, managing staff, controlling inventory, ensuring compliance, and driving sales and profitability.
Responsibilities
- Operations Management : Oversee all daily operations of the retail pharmacy, ensuring efficient workflow and adherence to company policies.
- Sales and Profitability : Set sales targets, monitor P&L (profit and loss) statements, and implement strategies to achieve revenue and market share goals.
- Staff Management : Recruit, hire, train, and manage pharmacy staff, including setting performance goals and conducting performance reviews.
- Inventory Control : Manage inventory levels to ensure availability of products, oversee ordering, and ensure proper storage of pharmaceuticals.
- Compliance and Quality : Ensure the pharmacy complies with all relevant regulations and maintains high standards for patient care and medication dispensing.
- Customer and Professional Relations : Build and maintain strong relationships with customers and healthcare professionals, and resolve customer issues.
- Strategic Planning : Develop and implement long-term and short-term business plans and strategies to drive growth and identify new opportunities.
- Financial Oversight : Manage budgets, control expenses, and monitor key performance indicators to ensure financial health.
Qualifications
Education : A bachelor's degree, often in a science-related field like Pharmacy or Biology, is typically required. An MBA in marketing or a related field is often preferred for roles with a sales and marketing focus.Experience : Several years of experience in pharmaceutical sales, retail management, or a related field is necessary. Management experience is essential.Required Skills
Leadership : Strong leadership, team management, and interpersonal skills are crucial for guiding staff and fostering a positive work environment.Analytical : The ability to analyze sales data, market trends, and performance metrics to make data-driven decisions is vital.Communication : Excellent verbal and written communication skills are needed to interact with staff, customers, and other professionals.Business Acumen : A solid understanding of business management principles, including finance, marketing, and strategic planning.