Regional Resolutions Manager-ARD RETAIL-ARD Retail Portfolio

Job Title : Area Resolutions Manager Level : M4 / 5

Division : RARD Function : Recovery

Reporting Relationship : NRM

Average No. of Direct Reportees : 5 to 7

Job Role / KRA's Job requires managing central agencies and adding new agencies. Managing independent team from all states. Liaison with central and state teams. Meeting monthly collection targets. Deep bucket collections

Job Requirements, Skills,

Knowledge prerequisites Knowhow of managing collection call centers, digital approach, negotiation, skip tracing and managing state level team. Having basic legal knowledge. Deep bucket collections.

Educational Qualifications

Graduate & above

Experience Profile

4 - 5 years of experience in managing large collection call center.

Benchmark Companies

Bajaj, L&T, HDFC, Magma, ICICI and NBFCS

Skills Required

skip tracing, Negotiation