We are seeking a dedicated Collections professional to join our team in India. The ideal candidate will play a crucial role in managing our accounts receivable and ensuring timely collection of payments from clients. This position requires strong communication skills, attention to detail, and the ability to build positive relationships with clients.
Responsibilities
- Manage and oversee the collection of outstanding payments from clients.
- Establish and maintain effective working relationships with clients to facilitate timely payments.
- Conduct regular follow-ups on overdue accounts via phone, email, or in-person visits.
- Prepare and send accurate invoices and statements to clients as needed.
- Maintain accurate records of all collection activities and client interactions in the system.
- Collaborate with the finance team to resolve any discrepancies in accounts receivable.
- Provide reports on collection status and forecasts to management.
Skills and Qualifications
Strong communication and interpersonal skills to interact effectively with clients and team members.Proficiency in using Microsoft Office Suite (Excel, Word, Outlook) and accounting software.Knowledge of collection laws and regulations in India.Ability to analyze financial information and data for decision-making.Strong negotiation skills to resolve payment issues amicably.Detail-oriented with excellent organizational skills to manage multiple accounts and follow-ups.Skills Required
Data Analysis, Negotiation Skills, crm software, Account Management, Customer Service, Financial Reporting