Position Executive / Ser Exe Customer Service Ocean Export (1 preferably male)
Location Mumbai
CTC 4.5 to 6 lakhs.
Experience 3 years above in freight forwarding company only / No CHA company.
Job Responsibilities :
Execute and update nomination routing orders from overseas office.
Plan, monitor and execute LCL , FCL , Buyer console shipments.
Send quotations to overseas agents for EX-Work shipments
Execute complete logistics requirements for the customers pick up of cargo, arrange custom clearance & shipment execution.
Arrange booking SN, distribute Delivery Order to shippers / CHAs.
Execute the shipment within the stipulated cut off timings by arranging the Load lists & SI submission, follow ups and arrange for Form-13 & arrange movement of stuffed containers from CFS to Port, Submission of VGm, follows if necessary till loading.
Ensure timely filing of SI, ENS, ACD / AmS & arrange ISF filing & VGm etc.
Resolve queries with carrier, shippers, overseas agents ,etc.
Coordination with shipping line, co-loaders, CHA, Overseas offices
Follow ups till cargo delivery
Update & Sending DSRs.
Updating cargo status, stuffing report, Onboard confirmation, etc to agent / shipper / CHA
Handover Docket timely to documentation with all required details and quotation.
Update system entry like ALDI tool, LOTs for required customer
Must Have :
The person should be pro in MS Office
Should have operations, documentation & customer service knowledge
Good communication skills
Export Coordinator • mumbai, India