Head of Retail Operations

Responsible for EBO / LFS / SIS Business

1) Meeting financial and service targets.

2) Responsibility of –

a) achievement of EBO, LFS(Large format Store) and SIS targets

b) Sales team of the EBOs, LFS & SIS Stores

c) Sales staff and store productivity

d) Customer service

e) VM implementation

f) Working relationship with LFS partners and EBO property owners

Duties and Responsibilities

• Responsible for maintaining all financial parameters within the department
• Maintaining KPI’s of the channel and team members
• Optimizing Sales vs stock levels within the respective channel
• Preparing and presenting Weekly / SP sales reports by channel.

Customer Service

Channel Marketing (Both EBOs and LFS)

Team Management

Store Display

Other areas

Work Experience : 10 to 20 years with at least 3-5 years at same level

Industry : Soft furnishing / Clothing industry / Retail

Reporting To : Directors

Compensations : 30 lacs per annum. Higher Package can be considered based on the candidate's capabilities.