Key Responsibilities
Platform Architecture & Implementation
- Define and own the eCommerce architecture vision, roadmap, and standards aligned with business objectives.
- Evaluate and recommend technologies and platforms (e.g., Magento, Shopify, Salesforce Commerce Cloud, Big Commerce, SAP Hybris ).
- Lead end-to-end implementation of cloud-based ecommerce platforms, with preference for at least 2 cloud-based platform (e.g., Magento, Shopify, Salesforce Commerce Cloud, Big Commerce, SAP Hybris ).
- Design and implement headless commerce architecture to support omnichannel customer experiences
- Architect scalable, high-performance solutions capable of handling retail volumes and complexity
- Ensure platform integration with existing enterprise systems and third-party services
Order Management & Systems Integration
Design and implement comprehensive Order Management Systems (OMS) tailored for grocery operationsArchitect integration solutions connecting ecommerce platform with :Inventory management systemsPayment processing platformsCustomer relationship management (CRM) systemsEnterprise resource planning (ERP) systemsWarehouse management systems (WMS)Third-party logistics providers and fulfillment partnersGrocery-Specific Solutions
Implement timeslot management systems for delivery and pickup schedulingDesign solutions for perishable goods handling, inventory rotation, and expiration managementArchitect multi-location inventory visibility and fulfillment routingImplement grocery-specific features including substitution management, weight-based pricing, and department-specific workflowsTechnical Leadership
Collaborate with client stakeholders to understand business requirements and translate them into technical specificationsLead technical discussions and solution presentations with client teamsProvide guidance on best practices for ecommerce platform selection and implementationEnsure solutions meet security, scalability, and performance requirementsRequired Qualifications
Experience Requirements
Minimum 10 years of hands-on ecommerce experience with demonstrable track record of successful implementations, must have grocery implementationProven experience with at least 2 cloud-based ecommerce platforms, (e.g., Shopify, Magento, Salesforce Commerce Cloud, Big Commerce, SAP Hybris).Full implementation experience from requirements gathering through go-live and post-launch optimizationGrocery retail industry experience with understanding of unique operational challenges and requirementsTechnical Expertise
Headless commerce architecture design and implementationOrder Management Systems configuration and customizationSystems integration experience including APIs, middleware, and data synchronizationTimeslot management and scheduling system implementation (is nice to have )Cloud platform expertise (AWS, Google Cloud, or Azure)Understanding of microservices architecture and API-first design principlesAdditional Skills
Strong project management capabilities with experience in agile methodologiesExcellent communication skills for client-facing interactionsProblem-solving mindset with ability to navigate complex technical challengesExperience with performance optimization and scalability planningKnowledge of ecommerce analytics and reporting requirementsPreferred Qualifications
Certification in chosen ecommerce platforms (such as Shopify Plus, Commerce Tools, Magento)Experience with domain-specific technologies (POS systems, scale integration, loyalty programs)Knowledge of regulatory compliance requirements for food retail is nice to haveExperience with mobile commerce and progressive web applicationsUnderstanding of modern DevOps practices and CI / CD pipelinesProject Context
This role supports strategic ecommerce implementations for clients transitioning to a modern cloud-based ecommerce platform. The successful candidate will work closely with our delivery team and client stakeholders to ensure a smooth transition that enhances customer experience while maintaining operational efficiency.
The position requires someone who can balance technical excellence with practical business understanding, particularly in the grocery retail space where unique challenges around perishable goods, complex fulfillment, and high-volume operations require specialized expertise.