First Level Technical Manager

Key Responsibilities :

 Lead, mentor, and inspire a multidisciplinary agile team through all phases of

SDLC : requirements gathering, architecture, design, development, testing,

deployment, and ongoing application support.

 Own the delivery and operational stability of multiple business-critical

applications, ensuring high availability, rapid incident response, root cause

analysis, and continuous service improvement.

 Collaborate closely with engineers, architects, data scientists, product managers,

QA, support, and business stakeholders to define requirements and architect

solutions leveraging backend, front-end, cloud, messaging, and AI / ML

technologies.

 Champion best practices in coding, testing, DevOps, CI / CD, cloud-native

application development, and production support.

 Drive the adoption of monitoring, logging, alerting, and observability tools to

proactively manage application health, performance, and user experience.

 Guide the integration of messaging and event-driven solutions (e.g., Kafka,

RabbitMQ, JMS) for distributed systems.

 Ensure comprehensive system and process documentation, effective knowledge

sharing, and reproducibility of solutions and support procedures.

 Foster a culture of innovation, continuous learning, and professional growth

within the team.

 Communicate status, risks, incidents, and opportunities clearly to stakeholders

and senior management.

 Support the hiring, onboarding, and professional development of new team

members. Coaching, mentoring and performance management of team-Set clear

performance goals, develop skills within the team, and foster a collaborative and

customer-focused culture

Technical Skills :

 8+ years in enterprise application development, application modernization,

technical leadership, and application support.

 Proficiency in all phases of the SDLC and a strong track record supporting

production applications.

 Expertise in backend technologies (Java / J2EE, Spring Boot, Node.js, .NET, or

similar enterprise frameworks).

 Familiarity with front-end technologies (Angular, React, Node.js, or similar

frameworks).

 Deep hands-on experience with any of the cloud platforms preferably Azure and

containerization (Docker, Kubernetes).

 Proven experience with messaging and event-driven frameworks (Kafka,

RabbitMQ, JMS, ActiveMQ).

 Strong skills in RDBMS (Oracle, MySQL, PostgreSQL) and NoSQL (MongoDB,

DocumentDB, Redis).

 Proficiency with build tools (Maven, Gradle, NPM), distributed version control

(Git, GitHub, Bitbucket), and CI / CD automation (Jenkins, GitLab CI, Azure

DevOps).

 Experience with application monitoring, logging, and observability tools

(ELK / EFK stack, Dynatrace, Prometheus, Grafana).

 Familiarity with UNIX / Linux environments is required.

Good-to-Have :

 Experience with popular application servers (Tomcat, WebLogic, JBoss,

Glassfish).

 Knowledge of serverless architectures and Infrastructure-as-Code (Terraform,

CloudFormation).

 Experience designing and supporting highly transactional, distributed SaaS

applications.

Leadership & Process Skills :

 Experience managing agile teams, conducting performance reviews, and

supporting team development.

 Strong communication, documentation, and stakeholder management skills.

 Commitment to continuous improvement, innovation, and ongoing learning.

 Ability to drive a culture of operational excellence and customer focus.

Familiarity with process management tools (JIRA, Confluence) and BPMN frameworks

(e.g., Camunda).

 Certifications in Java, Cloud, or AI / ML.