Education Counsellor

Job Title : Admission counsellor - EdTech

Location : Rohini West, New Delhi

Department : Admissions / Outbound Sales

Experience Required : 1–5 Years

Employment Type : Full-Time

Job Summary :

We are seeking an experienced and motivated Admission Counsellor to join our dynamic admissions team. You will be responsible for guiding prospective students through our offerings, addressing their academic aspirations, and driving successful admissions conversions through effective communication and relationship management.

Key Responsibilities :

• Engage with prospective students via inbound lead follow-ups through calls (leads provided).
• Drive conversions through outbound calls , understanding prospects’ needs and offering tailored solutions.
• Explain educational programs and services clearly and effectively.
• Conduct online demos and counselling sessions to recommend appropriate education plans.
• Leverage product knowledge to showcase the value and benefits of our offerings.
• Build rapport with leads using excellent listening, soft skills, and presentation abilities .
• Consistently close sales and achieve monthly admission targets .
• Maintain CRM records to ensure accurate and up-to-date lead tracking and follow-ups.
• Share weekly performance reports including sales targets, progress, and challenges with management.
• Nurture relationships with existing clients to ensure continued satisfaction and referrals .
• Attend regular training sessions to stay informed about new programs and industry updates.

Requirements :