Talent.com
This job offer is not available in your country.
System Storage Administrator

System Storage Administrator

Talent WorxBengaluru, Karnataka, India
7 hours ago
Job description

Job Description :

Our client provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

What you'll do : Job Description :

  • Engineer will be part of a 24 / 7 IT Storage operations team and will be directly responsible for all Storage related deliverables.
  • The candidate provides Operate, Admin and Consulting support on Storage infrastructure in accordance with contractually established terms and conditions and established technical standards.
  • Engaged in and provides support for transition / transformation efforts.
  • Provides IT infrastructure and / or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management / monitoring / troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)).
  • Contribute to the company's technical / service relationships with customers, as well as with subcontractors / vendors.
  • Coordinate with internal stakeholders (MSM, SDM and ASM Etc)

Key Responsibilities :

  • Resolve customer’s issues via the email or remote sessions.
  • Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures.
  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
  • Collaborate with other internal technologies in diagnosing and isolating the cause of complex issues.
  • Maintain quality on case documentation, SLA timeframes and operational metrics.
  • Performs within the Productivity Measure of the team (KPI)
  • Incident Management : Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents.
  • Escalation Management : Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis.
  • Problem Management : Proactively and reactively look for solutions to prevent problems from occurring in team / technology area. Perform Trend and Root cause analysis.
  • Change Management / Implementation : Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board.
  • Patch and Security Management : Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment.
  • Configuration Management : Ensure Configuration Management Database (CMDB) entries are complete and accurate.
  • What you need to bring :

    Eligibility & Qualification :

  • Bachelor’s degree in Engineering (or Equivalent).
  • Experience : Minimum 4+ years of experience in Storage administration support
  • Should possess strong knowledge of Storage, SAN, Compute, Object / Block / File Storage technology and good understanding of Parallel & distributed file system. Additionally other domains such as networking / database
  • Flexible to work in 24X7 support environment
  • ITIL certification is an added advantage
  • Must Have :

  • Technical knowledge on Object, File & Block storage with cloud data management solutions – Installing, Configuring & Troubleshooting.
  • Adequate knowledge on Storage (Cloudian, Alletra MP, XP, StoreOnce, Nimble (AF,HF,CS), 3PAR, Primera, MSA, NetApp (FAS, Storagegrid), Pure (Flash C and X), IBM SVC (2145), EMC Unity (380, 450))
  • Firmware and management experience on above Storage & Servers
  • Basic Operating Systems Knowledge – Install, configure, administration and troubleshoot Linux / Windows / VMware)
  • Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE)
  • Experience on routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes
  • Troubleshooting performance related issues on HW and Operating system
  • Should be ready to work in 24x7 rotational shifts and on weekends.
  • Good written and verbal communication skills (Mandatory).
  • Zeal for going the extra mile to solve customer issues.
  • Complex troubleshooting experience and Logical Problem-solving approach.
  • Ability to work in a Solution environment, collaborating across Technology Teams.
  • Good to have :

  • Certification on SAN, Storage
  • Linux / Microsoft / VMware VCP or equivalent experience / certification will be an added advantage
  • Tools Knowledge on ServiceNow Must achieve excellent customer satisfaction.
  • Take ownership and work with high productivity and efficiency.
  • Support other team members and seek their advice to make decisions on complex issues.
  • Deliver trainings when required.
  • Interpersonal Skills :

  • Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.
  • Exceptional Customer service skills, mindset & attitude.
  • Be professional in all modes of interaction with our internal & external customers.
  • Success / Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.
  • Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.
  • Innovative - Builds and improves key business processes that enhance the effectiveness of client. Generates new ideas, challenges the status quo, and solves problems creatively.
  • The candidate must collaborate with other teams and individuals within the organization.
  • Be capable of making well founded decisions in high pressure situations & exercising diplomacy when operating in politically charged environments.
  • Actively listen and confirm problem details showing empathy for urgent situations.
  • Utilize effective negotiation skills which will lead to satisfactory issue resolutions.
  • Additional Skills :

    Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity.

    Create a job alert for this search

    System Administrator • Bengaluru, Karnataka, India

    Related jobs
    • Promoted
    • New!
    Gainsight System Administrator

    Gainsight System Administrator

    AcronisBengaluru, Karnataka, India
    Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on.We are looking for a ...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    System Administrator

    System Administrator

    Ittiam SystemsBengaluru, Karnataka, India
    Need 1-2 years of experienced candidates with basic knowledge of Linux.We are looking for a Linux administrator who will be responsible for designing, implementing, and monitoring the infrastructur...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Mainframe Storage Administrator

    Mainframe Storage Administrator

    KyndrylBengaluru, Karnataka, India
    At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Systems Administrator - Storage Are...

    Systems Administrator - Storage Are...

    Anicalls (Pty) LtdBengaluru, Karnataka, India
    Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems, and information technology-related resp...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    SME - zVM Storage Administrator

    SME - zVM Storage Administrator

    KyndrylBengaluru, Karnataka, India
    At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Storage Expert - IBM COS

    Storage Expert - IBM COS

    EMPASYS INFO SOLUTIONS PVT LTDBengaluru, Karnataka, India
    Experience - 10 years Location - Bangalore / Hyderabad.Specialized skills in Windows, Linux, and VMWare posses...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Senior Systems Administrator

    Senior Systems Administrator

    VontierBengaluru, Karnataka, India
    Windows Server Administration : Manage and maintain Windows Server environments (2016 / 2019 / 2022), including Active Directory, DNS, DHCP, and Group Policy Objects (GPOs). Virtualization Management : De...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Senior SME zVM Storage Administrator

    Senior SME zVM Storage Administrator

    KyndrylBengaluru, Karnataka, India
    At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Sr Tactical Systems Administrator

    Sr Tactical Systems Administrator

    Anicalls (Pty) LtdBengaluru, Karnataka, India
    Knowledge in the administration of the Global Command & Control System Maritime & Joint (GCCS - M / J).Knowledge of the Defense Information Systems Agency published Security Technical Information G...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Lead System Administrator - Hadoop

    Lead System Administrator - Hadoop

    CircanaBengaluru, Karnataka, India
    Let’s be unstoppable together!.At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an en...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Storage Administrator

    Storage Administrator

    ScaleneWorksBengaluru, Karnataka, India
    SAN Storage, Brocade and Cisco, EMC Storage, 3PAR, Pure Storage.Storage Administration : Code upgrades and configuration Management, performance management, troubleshooting and analysis.Experience o...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Storage Professional, System Engineer

    Storage Professional, System Engineer

    HARMAN InternationalBengaluru, Karnataka, India
    HARMAN’s engineers and designers are creative, purposeful and agile.As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the c...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Senior Mainframe Storage Administrator

    Senior Mainframe Storage Administrator

    KyndrylBengaluru, Karnataka, India
    At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    SAN Storage / Senior Systems Administrator

    SAN Storage / Senior Systems Administrator

    HSBCBengaluru, Karnataka, India
    Some careers shine brighter than others.If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    STORAGE (SAN) ADMINISTRATOR

    STORAGE (SAN) ADMINISTRATOR

    Anicalls (Pty) LtdBengaluru, Karnataka, India
    Provide support for Fiber Channel and iSCSI-based systems.Provide support for a dynamic DevOps Infrastructure that includes a broad mix of technologies and methodologies. Provide support for Brocade...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Azure System Administrator / Microsof...

    Azure System Administrator / Microsof...

    Anicalls (Pty) LtdBengaluru, Karnataka, India
    Strong experience in implementing, monitoring, and maintaining Microsoft Azure solutions, including primary services related to Compute, Storage, Network, and Security. Strong Knowledge of Backup, R...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Senior Systems Administrator – Windows, VMware, Veeam, Azure

    Senior Systems Administrator – Windows, VMware, Veeam, Azure

    VontierBengaluru, Karnataka, India
    Windows Server Administration : Manage and maintain Windows Server environments .Active Directory, DNS, DHCP, and Group Policy Objects (GPOs). Virtualization Management : Deploy, configure, and manage...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    System Administrator

    System Administrator

    Anicalls (Pty) LtdBengaluru, Karnataka, India
    Ability to communicate orally, and in writing, detailed technical information on troubleshooting and implementation efforts. Deep technical understanding of core current cybersecurity technologies a...Show moreLast updated: 7 hours ago