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Staff System Engineer - Microsoft 365, MS Azure & DKIM / DMARC / SPF

Blue Yonderhyderabad, India

17 hours ago

Job description

Overview :

Blue Yonder is the proven leader in artificial intelligence and machine learning (AI / ML)-driven supply chain and retail solutions for 4,000 of the world’s leading retail, manufacturing, and logistics companies. Blue Yonder’s world-class client brands include 75 of the top 100 retailers, 77 of the top 100 consumer goods companies, and 8 of the top 10 global 3PLs. Running Blue Yonder, you can plan to deliver.
The Staff System Engineer role is to lead the design, implementation, and support of enterprise collaboration and mail security solutions Candidate will be supporting O365 technologies (Exchange, Teams telephony, E-Discovery, Entra ID), Microsoft Purview, Microsoft Copilot, Exchange Online, Proofpoint, Duo Circle and identity integrations.

Scope :

Design, implement, and support enterprise M365 collaboration services, including Teams, SharePoint, OneDrive, and Copilot integrations.

Manage Exchange Online environments, including hybrid deployments, mail flow, policies, and compliance.

Integrate and support Proofpoint and Duo Circle for secure email delivery, filtering, and advanced threat protection.

Implement and manage Microsoft Purview solutions for compliance, DLP (Data Loss Prevention), eDiscovery, insider risk management, and data classification.

Enforce governance for collaboration platforms, ensuring compliance and security alignment.

Provide level 3 / 4 support to all productivity and collaboration apps in M365 as part of a global escalation support model and coordinate as needed with the technology vendors where you may need to perform Root Cause Analysis and recommend process improvements.

Design, implement, and maintain secure email systems using DKIM, DMARC, and SPF protocols.

Collaborate with stakeholders to define crawl-walk-run phases and ensure data readiness for AI integration

Monitor Copilot performance and user experience, providing feedback and improvement plans.

Configure and manage SharePoint Online and / or SharePoint On-Premises environments.

Perform regular system monitoring, performance tuning, and capacity planning.

Manage SharePoint site collections, permissions, and user accounts.

Implement and maintain SharePoint governance policies and standards.

Collaborate with Cyber Security and vendors to integrate Microsoft 365 with other systems and applications

Experience in enterprise Design and implement unified communications and collaboration solutions using Microsoft 365 products and services, such as Teams, SharePoint, Exchange, OneDrive, and Power Platform.

Monitoring and troubleshooting Microsoft 365 issues and incidents and provide root cause analysis and resolution.

Support Teams voice and collaboration features, including telephony and meeting solutions.

A point of contact for internal customers, providing technical guidance and support for collaboration and directory services offerings.

Required to provide On-Call support during off-duty hours on weekdays, weekends and holidays on a scheduled / rotating basis.

Support and administer Proofpoint email gateway and security platforms.

High-Level critical user terminations (Sr. VPs, CXOs, etc.) on immediate basis

Exchange Resource Room management for bookings

Ample knowledge of eDiscovery tools and familiarity with Boolean searches.

Provide L3 escalation support for M365, Exchange Online, Proofpoint, and identity-related issues.

Automate routine administrative tasks with PowerShell and scripting.

Establish monitoring, reporting, and dashboards for collaboration and identity systems.

Partner with vendors (Microsoft, Proofpoint, Duo Circle) to resolve complex issues and evaluate new features.

Our current technical environment :

Tools : Proofpoint, Duo Circle,

M365 products : exchange , Teams, SharePoint, OneDrive, Copilot and Microsoft Purview

Protocols : DKIM, DMARC, and SPF

Programming languages : Python, PowerShell, and Shell scripting

Cloud Architecture : MS Azure (Terraform, ARM templates, AKS, Virtual Networks, Azure AD)

What you’ll do :