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Manager (AI Hub-GTS)

ConfidentialBengaluru / Bangalore, India

9 days ago

Job description

Job Description

Roles & responsibilities

Lead Agile Execution : Drive the end-to-end Agile delivery process across multiple teams or programs. Facilitate all Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives with a focus on continuous improvement and team empowerment.
Coach and Mentor : Act as a mentor to Scrum Masters and Agile team members. Promote Agile values and principles, and help teams mature in their Agile adoption. Provide guidance on best practices and help resolve team-level challenges.
Stakeholder Engagement : Collaborate with Product Owners, Delivery Managers, and cross-functional stakeholders to ensure alignment on goals, priorities, and timelines. Act as a bridge between business and technology teams.
Backlog and Planning Support : Assist Product Owners in backlog grooming and prioritization. Ensure that user stories are well-defined, estimated, and ready for development. Help teams plan realistic and achievable sprints.
Impediment Resolution : Proactively identify and remove blockers that impact team productivity. Escalate issues when necessary and facilitate resolution through collaboration and negotiation.
Agile Metrics and Reporting : Track and report key Agile metrics such as velocity, burndown charts, and team health indicators. Use data to drive decisions and improve delivery outcomes.
Process Optimization : Continuously assess and refine Agile processes to improve efficiency and effectiveness. Lead initiatives to standardize practices across teams and contribute to organizational Agile transformation.
Documentation and Compliance : Support the creation and maintenance of project documentation including business requirements, epics, user stories, and process flows. Ensure compliance with internal governance and audit requirements.
Tool Management : Maintain and optimize Agile tools such as Jira, Confluence, and other collaboration platforms. Ensure accurate tracking of work items and visibility across teams.
Change Agent : Champion Agile culture and mindset across the organization. Lead workshops, training sessions, and Agile onboarding for new teams or members.

Mandatory technical & functional skills

JIRA : Strong proficiency in managing boards, workflows, and sprint tracking.

MS Office Suite : Especially Excel for reporting and data analysis.

Power BI / Alteryx : Familiarity with data visualization and analytics tools is often expected.

SQL : Basic understanding for data queries and integration support.

Agile Tools : Experience with Confluence, Azure DevOps, or similar platforms.

Documentation : Ability to create and manage BRDs, epics, user stories, and process flows

Stakeholder Management : Ability to work with cross-functional teams across geographies (India & US).

Communication : Strong verbal and written communication skills to engage with business and technical teams.

Team Leadership : Experience in mentoring junior Scrum Masters and leading multiple Agile teams.

Preferred Technical & Functional Skills

Agile delivery in AI / Research environments – Experience managing iterative, exploratory work with evolving requirements and research dependencies.

Cross-functional collaboration – Ability to coordinate between data scientists, ML engineers, product managers, and business stakeholders.

Risk and ethics awareness in AI – Familiarity with responsible AI practices, model governance, and compliance considerations.

Key behavioral attributes / requirements

Adaptability : Ability to thrive in dynamic, fast-evolving environments typical of AI projects. Comfortable with ambiguity, shifting priorities, and iterative experimentation.

Strategic Communication : Skilled at translating complex technical progress into clear, actionable updates for diverse stakeholders—bridging gaps between data scientists, engineers, and business leaders.

Responsibilities

Roles & responsibilities

Lead Agile Execution : Drive the end-to-end Agile delivery process across multiple teams or programs. Facilitate all Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives with a focus on continuous improvement and team empowerment.

Coach and Mentor : Act as a mentor to Scrum Masters and Agile team members. Promote Agile values and principles, and help teams mature in their Agile adoption. Provide guidance on best practices and help resolve team-level challenges.

Stakeholder Engagement : Collaborate with Product Owners, Delivery Managers, and cross-functional stakeholders to ensure alignment on goals, priorities, and timelines. Act as a bridge between business and technology teams.

Backlog and Planning Support : Assist Product Owners in backlog grooming and prioritization. Ensure that user stories are well-defined, estimated, and ready for development. Help teams plan realistic and achievable sprints.

Impediment Resolution : Proactively identify and remove blockers that impact team productivity. Escalate issues when necessary and facilitate resolution through collaboration and negotiation.

Agile Metrics and Reporting : Track and report key Agile metrics such as velocity, burndown charts, and team health indicators. Use data to drive decisions and improve delivery outcomes.

Process Optimization : Continuously assess and refine Agile processes to improve efficiency and effectiveness. Lead initiatives to standardize practices across teams and contribute to organizational Agile transformation.

Documentation and Compliance : Support the creation and maintenance of project documentation including business requirements, epics, user stories, and process flows. Ensure compliance with internal governance and audit requirements.

Tool Management : Maintain and optimize Agile tools such as Jira, Confluence, and other collaboration platforms. Ensure accurate tracking of work items and visibility across teams.

Change Agent : Champion Agile culture and mindset across the organization. Lead workshops, training sessions, and Agile onboarding for new teams or members.