Digital Transformation Leader

Job Overview

We are seeking a seasoned Business Insights Manager to drive strategic transformation initiatives and lead the implementation of AI / ML-driven solutions.

This is an exceptional opportunity for a seasoned professional with a strong background in BPO operations, process improvement, and change management.

The ideal candidate will possess excellent leadership skills, a deep understanding of business metrics, and a proven track record of driving significant improvements using Lean Six Sigma methodologies.

• Develop and implement data-driven strategies to optimize business processes and improve operational efficiency.
• Lead cross-functional teams to design and deploy AI / ML solutions that drive business outcomes.

Responsibilities :