Floor managerBank of Baroda • indore, India
No longer accepting applications
Floor manager
Bank of Baroda • indore, India
15 hours ago
Job descriptionOversee implementation of collection strategies across portfolios. Monitor daily / weekly reports and take corrective actions where required. Improve recovery efficiency through data-driven decision-making. Prepare MIS reports and dashboards. Define KPIs and track team productivity and effectiveness. Identify performance gaps and support improvement plans. Handle customer escalations, disputes, and high-priority cases. Ensure customer satisfaction while maintaining business objectives. Ensure strict compliance with RBI guidelines , internal processes, and audit requirements. Maintain proper documentation for audits and regulatory reviews. Optimize call center operations and workflow processes. Coordinate with IT teams to ensure system tools, dialers, and CRM modules function smoothly. Generate and present performance reports to management. Highlight trends, issues, and improvement opportunities. Graduate in any discipline (preferred). 5 years of experience in collections, customer service, or call-center operations. Strong leadership, communication, and analytical skills. Experience handling compliance-driven processes (RBI / banking) is a plus.
Job Title : Floor Manager – Debt Collection Operations
Locations : Navi Mumbai, Vadodara, Kolkata
Email to Apply :
Age Limit - : Min. : 25 Max. : 38
Job Description
We are seeking an experienced and dynamic Floor Manager to lead and manage day-to-day operations within our Debt Collection team. The ideal candidate will be responsible for driving performance, ensuring compliance, and maintaining high operational efficiency on the floor.
Key Responsibilities
1. Team Management
- Lead and supervise the floor team to achieve monthly and quarterly targets.
- Provide regular coaching, training, and performance feedback.
- Ensure adherence to bank policies and regulatory guidelines.
2. Debt Collection Strategy
3. Performance Monitoring
4. Customer Interaction
5. Compliance
6. Operational Efficiency
7. Reporting
Required Skills & Qualifications
How to Apply
Interested candidates can share their resume at :
Create a job alert for this search
Manager • indore, India
Related jobs
Assistant Manager / Manager – Retail Talent Excellence and Customer Experience.HR operations and talent management for frontline and store-level employees across the assigned region.The position wi...Show more
Investor Relations Manager
Zigsaw • Indore, Madhya Pradesh, India
We’re Hiring : Investor Relations & Fundraising Manager / Principal Location : India (Remote) Type : Full-Time Budget : 15–30 LPA Experience : 5–10 years of experience in venture capital, private eq...Show more
Last updated: 19 hours ago • Promoted • New!
OKR & KPI Performance Manager
ieng Group • indore, madhya pradesh, in
The Company’s Equal Opportunities policy applies equally to the recruitment process and must be complied with at every stage of the recruitment process.
This means that prospective applicants should...Show more
Last updated: 22 hours ago • Promoted • New!
Accounts Manager – Fuelled
Fuelled • Indore, Madhya Pradesh, India
Fuelled is one of India’s fastest-growing performance nutrition brands.We create premium, science-backed products, run high-impact campaigns, and operate with a culture of discipline, ownership, an...Show more
Last updated: 4 days ago • Promoted
Unit VM Head
Shoppers Stop • Indore, India
Standardization of visual presentation of Merchandise.Placement of fixtures as per the planogram.Planning a display calendar for the unit.
Training on VM & Merchandise presentation to the retail sta...Show more
Last updated: 16 days ago • Promoted
Director School of Retail
Symbiosis University of Applied Sciences • Indore, Madhya Pradesh, India
Director – School of Retail Management.Symbiosis University of Applied Sciences, Indore.Symbiosis University of Applied Sciences (SUAS), Indore – India’s pioneering skill development university – i...Show more
Last updated: 30+ days ago • Promoted
Assistant Manager / Manager – Retail Talent Excellence and Customer Experience
Brand Concepts Limited • Indore, MP, in
Quick Apply
Last updated: 2 days ago
Human Resources Manager
Filing Buddy • Indore, Madhya Pradesh, India
The HR Manager is responsible for overseeing all aspects of human resources practices and processes.This role plays a key part in developing HR strategies aligned with the company’s goals, managing...Show more
Last updated: 5 hours ago • Promoted • New!
Chief of Staff
dopplr.digital • Indore, Madhya Pradesh, India
About Dopplr Dopplr Digital creates immersive 3D dressing room and virtual try-on experiences for fashion e-commerce.Our technology increases conversion rates, reduces returns, and delivers rich c...Show more
Last updated: 19 hours ago • Promoted • New!
Lead Ceph Storage Engineer
ClearTrail Technologies • Indore, Madhya Pradesh, India
Role - Lead Ceph Storage Engineer.Location - Indore, MP (Work from Office).Years of Experience : 8 to 9 years.Are you a Ceph wizard with Python skills and a passion for open-source? Join us to lead ...Show more
Last updated: 30+ days ago • Promoted
Project Delivery Manager - SaaS HR Tech
ConsultVineet • Indore, India
Location : Indore SAAS HRTECH Company Key Responsibilities 1.End-to-End Delivery Ownership - ...Show more
Last updated: 5 days ago • Promoted
General Manager
WOLF CASA • Indore, Madhya Pradesh, India
Wolf Casa is seeking a highly experienced General Manager capable of leading a large-scale luxury interior & furniture ecosystem with 180–250 crore turnover potential.
The GM must have expert-level ...Show more
Last updated: 9 days ago • Promoted
Manager / Senior Manager - Domestic Equity Research - Buy Side
Skillflix Consultancy India Private Limited • Indore, India
Key Responsibilities : - Conduct fundamental research on Indian listed companies across assigned sectors (e.Build and maintain detailed financial models to forecast company perf...Show more
Last updated: 24 days ago • Promoted
Head of Operations (Founding Team)
Eximius Next • indore, madhya pradesh, in
Head of Operations (Founding Team).Eximius Next is a dynamic and ambitious BPM firm poised for significant growth.We have a strong foundation in Finance & Accounting services (AP, AR, R2R).Payroll,...Show more
Last updated: 22 hours ago • Promoted • New!
Corporate Social Responsibility Manager
Arthan • Indore, Madhya Pradesh, India
CSR Project Manager – GreenTech Startup | Indore, MP (On-site).CSR Project Management / Corporate Partnerships / Business Development.
CSR | Social Impact | Sustainability.We’re partnering with a mi...Show more
Last updated: 15 days ago • Promoted
Suminter India Organics - Manager - Internal Audit
SuminterIndiaorganics • Indore, India
Description : Job Title : Manager - Internal Auditor.Reports To : CFO / AGM Accounts.Role Summary : We are looking for a proactive Internal...Show more
Last updated: 30+ days ago • Promoted
Priority Wealth Manager
Standard Chartered Bank • Indore, Madhya Pradesh, India
This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly....Show more
Last updated: 4 days ago • Promoted