SolarSquare Energy - Experience / Store Manager

Job Title : Experience Manager SolarSquare Experience Centre

Location : Pune / Nagpur

Salary : Competitive, as per market standards

About SolarSquare

At SolarSquare, we are building Indias leading Home-Energy brand of the future. We help homeowners switch to rooftop solar and reduce dependence on traditional coal-based electricity. As a full-stack D2C residential solar company, we design, install, finance, and maintain solar systems. In just three years, weve scaled to become the leading residential solar brand in Indiadriven by our obsession with quality, customer service, and innovation.

About the Role

As an Experience Manager, you will lead the operations of the SolarSquare Experience Centre, ensuring seamless store management, team leadership, and customer engagement. You will be responsible for delivering an outstanding in-store experience, driving sales conversions, and managing escalations, while also providing valuable insights to the central team. This is a strategic and customer-facing leadership role crucial to achieving store-level business targets.

Key Responsibilities

Store Management & Operations

• Oversee day-to-day store operations, ensuring a premium customer experience.
• Manage facilities, including security, cleanliness, and maintenance.
• Coordinate kiosks, BTL activities, and in-store events.
• Create and maintain a high-energy, customer-first environment.

Team Leadership & Training

Customer Experience & Lead Conversion

Sales Performance & Target Achievement

Expansion & Strategic Insights

(ref : iimjobs.com)