▷ 3 Days Left : Field Engineer (Onsite Technical Support)

Field Engineer (Onsite Technical Support)

Location : Gujarat

Experience : Minimum 3 years

Qualification : Diploma or higher in Technical Education

About the Role

We are looking for a skilled Field Engineer to provide hands-on technical support, maintenance, and troubleshooting services at client locations. The ideal candidate will have solid experience in hardware, software, and network support, along with strong communication and customer-handling skills.

Key Responsibilities

• Provide on-site support for hardware, software, and networking issues.
• Ensure timely resolution of complaints within defined Turnaround Time (TAT).
• Install, configure, and maintain IT systems, peripherals, and network devices.
• Coordinate with the NOC / local office for updates, escalations, and service communications.
• Support and maintain video conferencing systems and ensure smooth operation.
• Provide assistance with finance-related and taxation-related online services.
• Maintain service logs, reports, and escalate critical issues when required.
• Deliver excellent customer service and maintain strong client relationships.

Skills & Qualifications