Customer Success Manager - French Language Expertise - HR Tech SaaS experience required

Please note :

This is an onsite role all 5 days a week in our Noida office.

This role requires the resource to work in European (France) time shift.

About SimplifyVMS

SimplifyVMS is a leading VMS platform , providing cutting-edge Vendor Management System (VMS) solutions that empower organizations to manage their contingent workforce, direct sourcing, and total talent strategies . We leverage AI, automation, and advanced workforce analytics to deliver seamless, data-driven workforce solutions for global enterprises.

We are looking for a Global Head of Marketing & Demand Generation to drive our brand positioning, growth strategy, and customer acquisition in the competitive HR Tech SaaS market . This is a high-impact leadership role responsible for building and executing a global marketing strategy that accelerates pipeline generation, enhances brand visibility, and positions SimplifyVMS as a market leader in contingent workforce management and talent technology .

Job Overview

We are seeking a Customer Success Manager with French language expertise to support our growing global customer base. This role is pivotal in ensuring client satisfaction, product adoption, and continued success through training, support, and strategic guidance.

Key Responsibilities

Customer Success & Account Management

• Act as the primary point of contact for French-speaking customers, ensuring high levels of satisfaction and engagement.
• Develop and maintain strong relationships with clients, understanding their business needs and aligning them with SimplifyVMS solutions.
• Proactively identify opportunities for product enhancements based on customer feedback.

Solutions & Implementation Support

Training & Enablement

Qualifications & Skills

Why Join Us?

If you are passionate about customer success and have a knack for training and problem-solving, we’d love to hear from you!