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Sales Support Management (Senior)

Sales Support Management (Senior)

Zenith Services Inc.Ludhiāna, Republic Of India, IN
4 days ago
Job description

🔹 Role Overview

A non-customer-facing , back-office position that supports the end-to-end sales cycle through data management, reporting, coordination, and process optimization.

🔹 Key Responsibilities

  • Sales Data & Process Management
  • Capture, organize, and maintain customer and sales opportunity data.
  • Ensure data accuracy, timeliness, and compliance with company and legal standards.
  • Manage documentation, reporting, and audit support.
  • Reporting & Analytics
  • Develop standard and ad-hoc reports on sales KPIs , productivity , and goal attainment .
  • Compile and analyze data to support decision-making for internal teams.
  • Coordination & Communication
  • Interface with internal stakeholders, partners, and occasionally customers to resolve sales-cycle issues.
  • Support operational teams with updates and escalations.
  • Process Optimization
  • Provide expertise to simplify and standardize customer and sales data use.
  • Contribute to continuous improvement initiatives.

🔹 Experience & Qualification

  • Education : Associate degree (2-year) or equivalent work experience.
  • Experience : 4–6 years in sales support, customer service, or operations .
  • Skills Required :
  • Strong data organization and analytical abilities
  • Experience with CRM tools (e.G., Salesforce, SAP CRM)
  • Proficiency in Excel / reporting tools
  • Knowledge of sales cycle processes and documentation
  • Attention to detail and ability to work independently
  • Strong communication and coordination skills
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    Sales Management • Ludhiāna, Republic Of India, IN

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