Operations Executive - Inbound Travel

Company Description

IndiHorizons, a brand of Limitless Horizons Inc., is an IATO member, fast-growing Destination Management Company (DMC) focused on delivering exceptional travel experiences across India and South Asia. With over five decades of combined experience and deep knowledge of Indian tourism, we craft personalized journeys that empower agents & operators to offer something extraordinary to their clients.

Role Overview

We are looking for a motivated Operations Executive (Inbound Travel) to support our day-to-day DMC operations. You will be responsible for managing inbound travel arrangements, coordinating with suppliers, and ensuring exceptional service delivery to our international clients. This is a great opportunity to grow within a fast-paced travel company and be a part of shaping unique travel experiences.

Key Responsibilities

Itinerary Planning :

Design and customize detailed travel itineraries for international clients, ensuring their preferences and interests are met.

Vendor Coordination :

Liaise with hotels, transport services, and tour guides to ensure smooth trip execution, negotiating competitive rates to manage costs effectively.

Customer Support :

Serve as a point of contact for clients, providing support during the trip to address any questions or issues.

Booking Management :

Oversee bookings for accommodations, transportation, and activities, and ensure all necessary documentation (vouchers, permits, etc.) is in order.

Costing and Financial Management :

Prepare detailed cost estimates for itineraries, manage trip budgets, and monitor overall cost control.

On-the-Ground Support :

Provide real-time troubleshooting and assistance during trips, ensuring clients have a seamless experience.

Market Research :

Stay updated on new travel destinations, activities, and trends to offer innovative travel experiences.

Required Skills & Experience

2+ years of experience in inbound tour operations.

Strong knowledge of India's key tourist destinations and travel ecosystem.

Proficiency in Microsoft Office (Excel, Word).

Excellent communication skills in English, with experience in client handling and vendor management. Knowing an additional international language is a bonus.

Ability to multitask, manage multiple projects, and deliver under pressure.

Strong problem-solving skills with a proactive approach to operational challenges.

Why Join Us?

At IndiHorizons, you’ll have the opportunity to grow within a fast-growing company, delivering personalized travel experiences across India, Nepal, and Bhutan. You’ll be part of a passionate team dedicated to excellence and client satisfaction. We offer :

Competitive Compensation and opportunities for professional growth.

A dynamic, fast-paced environment with exposure to international clients.

Mentorship and learning opportunities from a team with deep expertise and a track record of success in the industry.

Apply here or send your resume to hello@indihorizons.com with a short (<100 words) outline on your relevant experience and why you're the perfect fit. Preferably, we are seeking immediate joiners who are ready to contribute and grow with us from day one.