Key Account Sales Manager

Job Summary : We are seeking a

Manager / Assistant Manager

to oversee

proposal coordination, client relationship management, and revenue growth

through renewals, upselling, and cross-selling. The ideal candidate will play a key role in maintaining strong client relationships, ensuring seamless post-sales processes, and identifying new business opportunities.

Key Responsibilities :

1. Proposal Coordination

Prepare and share detailed proposals based on client requirements.

Ensure timely follow-ups to facilitate quicker decision-making and deal closure.

2. Client Relationship Management

Act as the

primary point of contact

for post-sales interactions.

Address client inquiries, concerns, and requests with professionalism and efficiency.

Build and maintain long-term relationships to ensure

high client satisfaction and retention .

3. Renewals, Upselling & Cross-Selling

Track and ensure

timely contract renewals

to maintain business continuity.

Identify opportunities for

upselling and cross-selling

additional services.

Work closely with internal teams to customize solutions based on client needs.

Requirements : Proven experience in

sales, account management, or client servicing .

Strong

communication, negotiation, and relationship-building skills .

Ability to

analyze client needs

and provide strategic business solutions.

Proficiency in CRM tools (Zoho CRM preferred) and Microsoft Office.

proactive and detail-oriented

approach to problem-solving.