In this role, you will :
- Manage the Business System Engineering (BSE) team. You will build and deliver the future-state systems capabilities for the Finance, Accounting, and Supply Chain business organizations. Additionally, this role will lead our Automation Center of Excellence responsible for GenAI, Robotic Processing (Bot), and workflow automation
- Work across internal stakeholders at all levels to gain alignment and establish metrics across the team to measure initiative ROI
- Support our transition to Agile as Business Systems move to a more Product based organization
- Perform all people management functions : performance reviews, staff calls, 1x1 s, recruiting, hiring, onboarding, career development, talent retention, motivation, etc. Own requirements and solutioning as needed, and establish funding and resource plan to execute
- Partner with other IT and Engineering Managers across the organization to ensure interdependencies between teams are closely managed and to leverage expertise and skills from other teams as needed
- Communicate effectively with technical and non-technical audiences and develop and deliver engaging presentations that influence and persuade leadership on recommendations. Review program requirements and deployment plans / launch orchestration plans and provide appropriate recommendations to improve quality, de-risk, or pre-empt issues
- Continually question the current model and methods : track productivity and quality metrics, and come up with creative ideas to improve the efficiency and effectiveness of the team for continuous improvement
- Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Hire, develop and lead an inclusive, engaged, and high performing team
Minimum requirements for the role :
10+ years of relevant experience in software engineering, and / or product development or equivalent combination of education and work experienceExperience in implementing NetSuite ERP applications that provide great Customer and User Experience5+ years of managerial / leadership experienceExperience supporting and driving operational excellence and run-the-business activitiesCuriosity to learn how AI will drive change in Business Technology organizations and then drive that changeAbility to manage a multi-disciplinary team and succeed in partnering and driving virtual (globally distributed) teams with proven knowledge in depth and experience leveraging agile development practices (Scrum, Pivotal Labs, SAFE, etc) while assigning roles and coaching employees for optimal team performance / dynamicsDemonstrated accomplishments managing projects and software development delivery teams working with diverse technology stacks (custom development, package integration) in the delivery of large-scale and complex projectsNotable oral and written communication skills, remarkable analytic, problem-solving, negotiation, and prioritization skillsExperience leading cross-functional agile teams using appropriate measures and KPIs to validate and report on software quality and ensuring quality is driven into the heart of the development process from requirements definition through to deliveryAn ideal candidate also has :
Experience in driving teams that have implemented other Financial Systems or ERP tools - Xactly, Vertex, Workato, Stripe, Zip are a plus!Experience in using GenAI or other artificial intelligence tools to drive business efficiencySkills Required
Netsuite, Workato, vertex , Stripe, Agile