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Urgent : Senior Engagement Manager

Urgent : Senior Engagement Manager

FreechargeMumbai, Maharashtra, India
15 hours ago
Job description

Department – Program management

Role : Engagement Manager

Designation - Senior Manager

Work Location : Mumbai

Location : Axis Mumbai Office with a flexibility to travel to Gurgaon office on need basis.

Role : Engagement Manager

Responsibilities :

  • Client Engagement : Act as the primary point of contact for Axis Bank, ensuring strong, positive relationships and customer satisfaction.
  • Business Development : Identify, explore, and pursue various business opportunities within Axis Bank to generate new business.
  • Funnel Creation : Develop and maintain a consistent funnel of IT engagements, ensuring a steady flow of business opportunities.
  • Communication : Maintain regular communication with key stakeholders at Axis Bank, understanding their needs and translating them into actionable plans.
  • Strategic Planning : Work closely with the internal team to develop strategies that align with Axis Bank's objectives and drive mutual growth.
  • Proposal Management : Prepare and present compelling business proposals, ensuring alignment with client needs and expectations.
  • Performance Tracking : Monitor and report on the progress of engagements, providing regular updates to both the client and internal management
  • Feedback Loop : Collect and analyze feedback from Axis Bank to continuously improve services and solutions offered.

Requirements :

  • Experience : 8-12 years of experience in an engagement or business development role, preferably within the IT or financial services sector.
  • Communication Skills : Excellent verbal and written communication skills, with the ability to build rapport and trust with clients.
  • Technological Understanding : Solid understanding of technology and IT services, with the ability to discuss and promote tech solutions effectively.
  • Analytical Skills : Strong analytical and problem-solving abilities, with the capability to identify opportunities and devise effective strategies.
  • Adaptability : Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing client needs and market conditions.
  • Team Player : Collaborative mindset with the ability to work effectively with internal teams to deliver exceptional client outcomes.

    • Education :

  • Bachelor's degree in Business, Marketing, IT, or a related field. Advanced degree or relevant certifications are a plus.

    • Compensation :

  • Competitive base salary with an attractive incentive structure based on performance and business generation.
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    Engagement Manager • Mumbai, Maharashtra, India