Lead Support Systems Engineer

Amura’s Vision

We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain.

Billions of healthier brains, sitting in healthier bodies, can solve problems that defy solutions today — including existential threats. This will make the world richer beyond imagination and lead us into a new renaissance, with deeper intellect, less acrimony, and a kinder outlook on life.

We find this vision exhilarating — and we’re building this future as quickly as possible.

Role Overview

We are seeking a Tech Lead (5–7 yrs experience) to design, build, and scale the technology foundation for our Support Excellence function .

You will :

• Lead a small, high-impact engineering team.
• Own the support tooling roadmap.
• Implement solutions for ticket triage, data quality issues, automation, and integrations with our healthcare SaaS platform.

This is a hands-on technical leadership role for someone who thrives on solving operational challenges, building frameworks from scratch, and enabling support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform

2. Technical Leadership & Delivery

3. Automation, Data & AI-Driven Support

4. Cross-functional Collaboration

5. Documentation & Knowledge Management

What We’re Looking For

Must-Have

Nice to Have

FAQs

Who is Amura?

A health startup with presence in multiple countries.

How old are you?

6+ years.

What’s special about you?

What’s special about working here?

What kind of people do you want?

Where is your office?

📍 Chennai (Perungudi)

Work Model

Work from Office – because great stories are built in person!

Online Presence

🌐 amura.Ai | @AmuraHealth on all socials

🎁 Perks