Sr. DevOps Engineer

About the team :

We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably build and deploy Helpshift products. We work closely with other teams and pick up challenging tasks. We are looking for a Software Engineer – Developer Productivity that will help improve the productivity of the entire engineering team. You will be responsible for everything from our build and testing automation, to the packaging and release of the final product. You will identify and provide tools to allow engineers to locate bottlenecks across their SDLC and help them remove friction points. You will evaluate our build systems and expand our deployment automation to meet growing needs. Working with Jenkins, Containerisation, Custom Tooling in Clojure, Python, and Ansible workflows, observability, you will influence the solution and business strategy, and tooling necessary to transform. If you care about the developer experience, have a passion for productivity – you will find this role to be a fit for your wants.

Responsibilities :

Understand developer workflows and Build Systems to improve build times

Partner with other engineering teams and develop scalable tools and infrastructure to develop, test, debug and release software quickly

Design, develop and deliver distributed engineering build tools and platforms for a variety of codebase languages

Help design new linters for the codebase in order to help enforce Quality

Fix Flakey End-to-End tests, and ensure our infrastructure can keep up with our Developers

Help maintain the backend infrastructure that supports our CI / CD and Dev test environments

Develop and improve instrumentation for monitoring and logging the health and availability of services

Follow best practices for development

Participate in code and system design reviews

Good to have :

5-8 years of software development experience.

You’re familiar with building and writing in one of the following languages : Python, Clojure, Java, Ansible

You are familiar with CI / CD pipelines

Knowledge of containers, e.g Podman / Docker and Kubernetes

You’re familiar with either of IntelliJ, VSCode, Emacs IDE and can help developers with their IDEs

Familiar with the Challenges of Testing

Comfortable using CLI tools for achieving day-to-day tasks.

Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive

Drive task to the finish line with high quality and on time

Bachelor’s Degree in Computer Science (or equivalent).