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Process Improvement Facilitator

Process Improvement Facilitator

Policybazaar.comAhmedabad, Republic Of India, IN
1 day ago
Job description

Job Description – Process Trainer - Insurance

Location – Ahmedabad(Travelling within Gujrat for 15 to 20 Days)

6 Days Working

Job Responsibilities

  • Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.
  • Coordinate training schedule, set up, creation of training materials and follow-up.
  • Training new employees in areas including sales training, product knowledge, customer communications and internal systems.
  • Responsible for providing the product knowledge on Life Insurance to all new joiners.
  • Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers
  • Assist in delivery of on-going training programs
  • Evaluate training and report on trainees
  • Reviewing trainings performances and preparing participants’ score sheets
  • Arrange for follow-up training, or report following training sessions
  • Timely & constructive feedback and counselling of the trainees
  • Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc

Desired Skills :

  • Required from a training background
  • Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring.
  • Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
  • Ability to communicate and resolve issues that affect Performance Criteria
  • Ability to handle escalations from employees
  • Ability to escalate issues to their supervisor or other internal departments
  • Demonstrated language fluency in English & Hindi.
  • Candidate should be comfortable working from office 6days & 15 - 20days travelling within Gujrat

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    Facilitator • Ahmedabad, Republic Of India, IN

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