Sr. Salesforce Communication Cloud Developer

Role : Sr. Salesforce Communication Cloud Developer

Mode : Remote

Job type : Full type

Responsibilities :

• Design and develop customized communication solutions on the Salesforce Communication Cloud platform.
• Implement and manage APIs for integrating various communication tools and services.
• Lead the design and development of Salesforce Communications Cloud solutions including Vlocity components such as OmniScript DataRaptor and Integration Procedures
• Test and troubleshoot communication solutions to ensure functionality and performance.
• Collaborate with stakeholders to understand business requirements and translate them into technical specifications.
• Ensure effective data management and processing for optimal communication strategies.
• Maintain documentation of development processes, configurations, and changes.
• Participate in Agile development processes and contribute to sprint planning.
• Provide ongoing support and maintenance for communication cloud applications.
• Ensure compliance with security policies and data privacy regulations.
• Analyze customer engagement metrics and derive actionable insights.
• Work closely with marketing and sales teams on communication strategies.
• Develop user interfaces and ensure they are user-friendly.