Salesforce Order Management

Salesforce Order Management (Technical Lead / Architect)

Experience Required : 8+ Years

Location : Bengaluru / Pune

Role Overview

We are seeking a highly skilled Salesforce Order Management (SOM) Technical Lead / Architect to design, develop, and deliver scalable end-to-end Order Management solutions. The ideal candidate will bring deep expertise in Salesforce SOM , proven experience in integrations and orchestration , and the ability to lead technical teams in delivering robust, enterprise-grade solutions for complex order lifecycle management.

Key Responsibilities

• Lead the technical design, architecture, and implementation of Salesforce Order Management solutions.
• Configure and optimize SOM objects, orchestration flows, and workflows for :
• Order capture
• Fulfillment
• Cancellations
• Returns & refunds
• Payment processing
• Design and build automation using Apex, Flow, Composite APIs, and Platform Events .
• Integrate Salesforce SOM with external systems ( ERP, WMS, Payment Gateways, SFCC ) using REST / SOAP APIs and middleware.
• Define scalable data models and ensure data integrity across transactions.
• Implement business logic for split shipments, order holds, backorders, partial returns, and fulfillment routing .
• Monitor and ensure system performance, stability, and error handling across orchestration flows and integrations.
• Collaborate with architects, developers, QA, and business stakeholders to deliver aligned solutions.
• Mentor developers, conduct code reviews , and enforce best practices .
• Stay updated on new Salesforce SOM capabilities and recommend adoption strategies.

Technical Skills – Mandatory

Preferred / Good-to-Have Skills

Mayur Batham

9685308585