Process Type : Voice Process – E-Commerce DomainLanguages Required : English with any one regional language (Tamil / Malayalam / Kannada / Telugu / Hindi)Eligibility : 12th Pass / Graduate (Freshers and Experienced candidates can apply)Communication Skills : Excellent verbal communication in English and one regional languageEmployment Type : Full-time (Immediate Joiners Preferred)Responsibilities :
- Handle inbound and outbound customer calls related to e-commerce queries
- Provide accurate information and resolve customer issues effectively
- Maintain call records and ensure customer satisfaction
- Coordinate with internal teams for escalations and order-related issues
Skills Required
English Communication, Tamil, Malayalam, Kannada, Telugu, Hindi, Customer Handling, Voice Process