Talent.com
This job offer is not available in your country.
Presales Manager

Presales Manager

Black BoxMumbai, Maharashtra, India
23 hours ago
Job description

Presales Manager role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client / prospect’s business goals, objectives, and challenges and to translate them into effective technology solutions. The SA plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and / or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, virtualization, Cloud, Unified Communications, managed services and mobility solutions.

RESPONSIBILITIES :

  • Serve as the technical design and architectural expert across the organization’s Enterprise Solutions’ portfolio
  • Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities
  • Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization’s Enterprise Solutions’ global managed services and communications solutions portfolio.
  • Develop solutions / strategies using technology to resolve customer issues and achieve business goals / objectives
  • Serve as a deal architect for multi-faceted, multi-technology solutions
  • Partner with other company Enterprise Solutions subject matter experts to build the customer solution
  • Develop and deliver technical presentations with customers and tailor content to audience as appropriate
  • Author and deliver network designs, statements of work (SOWs) and technical project plans incorporating service and program management activities.
  • Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization’s Enterprise Solutions versus its competitors.
  • Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface / visits, engagement / solution development and implementation support / follow-up.

DESIRED SKILLS AND EXPERIENCE

  • BS or BA in Engineering or Computer Science or equivalent work experience
  • Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions
  • 10+ years in a customer / client facing technical role (Pre / Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, virtualization, Cloud, Unified Communications and mobility solutions.
  • Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, statements of work and / or technical project plans are required
  • Experience in the development and implementation of IT and / or managed Unified Communications solutions with accountability for end-to-end delivery
  • Ability to present both technical and non-technical information to broad audiences
  • Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions customers.
  • Effective written communication skills.
  • Proven experience with one or more of the following Unified Communications and Collaborations, network architectures solutions :

    • o Unified Communications

  • IP PBX (Microsoft & Cisco)
  • SIP Endpoints, SIP Trunking and Session Border Controllers (SBC)
  • Video Communication (webcams, CODECs, mobile devices)

    • o Network Architecture

  • Working knowledge of the following
  • Routers, VPN and Firewall- Cisco, Juniper, Checkpoint
  • Switches– Cisco, HP
  • WAN– PTP, MPLS and VPN Topologies
  • Data Centers– Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology
  • Wireless– Cisco, HP (Aruba), Aerohive, Ruckus
  • Network Assessment Tools – RISC Networks, Netformx, AirMagnet, iBwave, SolarWinds

    • o Managed Services

  • Managed Network Services (LAN, WAN, Content Delivery, Managed IP PBX)
  • Cloud (UCaaS)

    • Certifications

    Current and valid industry certifications in one or more of the following preferred

  • Cisco
  • Microsoft, Tandberg, and / or Polycom
  • TOGAF
  • ITIL
  • CompTia

    • KEY TECHNOLOGIES

  • Unified Communications
  • Network Architecture
  • Wireless (802.11)
  • Video Communications
  • Data Center

    • Key Manufactures

  • Microsoft
  • Cisco
  • VMware
  • HP

    • Additional Desired Technology Experience :

  • Contact Center

    • o Cisco Unified Contact Center Express

    o Cisco Unified Contact Center Enterprise

    o Genesys

  • Video Communications

    • o Cisco (Tandberg)

    o Polycom

    o SIP, H.320 and H.323

  • LAN / WAN

    • o Cisco

    o Juniper

  • WAN Optimization
  • Cloud Services
  • Data Center

    • o Cisco UCS (B / C Series)

    o HP (Rack-Mount / BladeSystem)

  • Hypervisors

    • o VMware

    o Hyper-V

    Create a job alert for this search

    Manager • Mumbai, Maharashtra, India