Job Roles & Responsibilities :
Responsible for overseeing the development, implementation, and maintenance of software applications (excluding SAP) within the organization
Application Management :
- Collaborate with business users & cross functional teams to understand their requirements and suggest suitable solutions.
- Provide technical support and guidance.
- Oversee the lifecycle of non-SAP applications, including procurement, implementation, configuration, and upgrades.
- Ensure applications meet business requirements and operate effectively within the organization’s IT ecosystem.
- Ensure seamless integration of non-SAP applications with other enterprise systems, including SAP and legacy software.
- Ensure applications adhere to organizational security policies and regulatory compliance requirements.
Support and Troubleshooting :
Review the pending actions, follow-up and escalate in case of any issues.Ensure timely resolution of critical issues with the help of the vendor.Establish and monitor application performance metrics and troubleshoot performance bottlenecks.Continuous Improvement :
Stay updated on industry trends and emerging technologies to recommend innovative solutions.
Key Skills and Competencies :
Technical Expertise : In-depth knowledge of non-SAP applications (e.g., PLM, MES, CRM, HRIS, WMS, etc.).Project Management : Proficient in managing large-scale application implementation and integration projects.Analytical Skills : Strong problem-solving skills with the ability to analyze and optimize complex systems.Communication : very good verbal and written communication skills to collaborate with technical teams and business users.Qualifications :
Education : Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field.Experience :
8-10 years of experience in IT applications managementHands-on experience in software Testing / development / project management / Digital Transformations / IIOT and integrations in a manufacturing / cpg organizations.Certifications :
ITIL Certification (preferred)Performance Metrics :
Uptime and performance of non-SAP applications.Adherence to project timelines and budgets.Efficiency improvements through process automation and optimization.Interested Candidates can share their resumes to stk3@sanmargroup.com