Bachelor s degree in Information Technology, Business Administration, or related field. Advanced certifications are a plus.
8+ years of experience in Dialer management, with at least 3 years in a leadership role.
Strong understanding of Dialer systems, CRM tools, and campaign management platforms.
Proven track record of managing large-scale campaigns and complex Dialer infrastructures.
Knowledge of regulatory standards such as TCPA, DNC, and GDPR.
Preferred Skills :
Analytical mind-set with the ability to interpret data and derive actionable insights.
Excellent leadership, communication, and stakeholder management skills.
Expertise in predictive, preview, and manual dialling strategies.
Skills Required
Crm, Dialer Management
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Assistant Manager • Mumbai
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