Technical Delivery Manager

Role Description

The role is to assist the Head of Development in the execution of technical and personnel management duties. Engineering manager are part of the global Delivery function, reporting to the local Head of Development in their region.

Specific Role Responsibilities

• Act as a direct line manager for a group of Development Leads and / or Senior Analyst Developers. Take responsibility for the overall performance of all reports under your organizational structure.
• Promote a culture of excellence in the development team through monitoring and analysis of key metrics and KPIs. Maintain an accurate and balanced narrative that explains project and individual metrics. Set goals and manage the development team to improve.
• Assist the Head of Development in setting and maintaining a technical roadmap for the solution center that ensures constant improvement to codebase health, developer tooling and process.
• Be a key contact person and point of escalation for technical issues in the solution center. Be involved in discussions that influence planning and technical direction.
• Assist the wider solution center leadership team by having active involvement in recruitment of new team members through assessment centers, interviews and other recruitment and market engagement events from time to time.
• Support the Head of Development when representing the solution center in client engagements from time to time.
• Have input into project resourcing based on your knowledge of the skill set of each developer in the department.
• Implement personalized performance improvement plans where required, both within the department, and in conjunction with HR.
• Identify opportunities for developer training. Use the wide range of tools and media at our disposal to implement training programme to improve the skills of the team.
• Look for and implement improvements to the development process, including measuring and improving build, code check-in, CI, release, and deployment processes.
• Work closely with Development Leads in the solution center to provide them with coaching and mentorship.
• Work within the wider solution center management team to ensure staff work-life balance is maintained at an overall healthy level. This includes tracking excessive amounts of overtime and high leave balances.
• Ensure seamless and efficient onboarding of new starters. ensure new starters complete required training programme(s) within expected timeframes. Define and enhance processes and help facilitate internships and any graduate programme related activities as required.
• Ensure that developers have the best hardware, software and tooling they can have to do their jobs well. Identify areas for improvement and propose change.
• Hold every member of the development team to a high standard of adherence to coding standards and best practice. Assist the Head of Development and the wider technical leadership team in defining new standards and practices and driving improvements to existing ones.

Experience required

Industry Knowledge

Required Knowledge & Skills

About FNZ Culture

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.

That’s why we value the strength and diversity of thought in our global team.

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.

Opportunities

Commitment to Equal Opportunities

At FNZ, we recognize that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity / race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.