Service Manager-Middle Office/Back OfficeAcuity Analytics • Gurugram, Haryana, India
Service Manager-Middle Office / Back Office
Acuity Analytics • Gurugram, Haryana, India
4 hours ago
Job descriptionMonitoring and observability tools and principles (e.g., Prometheus, Grafana, Logic Monitor) Operating systems : Windows (must), Linux(Good to have) Hands-on experience with job schedulers (e.g., Autosys, Control-M). Proficiency in working with relational database (e.g., SQL Server, Oracle), working knowledge of query plans, indexes, optimization Application Support & Operations 7+ years in application support Experience supporting mission-critical applications and batch processing in production environments Application performance monitoring. Proven track record of improving system reliability and reducing downtime Log analysis and troubleshooting production issues ITIL processes (e.g., incident, problem, change management) Programming & Scripting Proficiency in scripting languages (e.g., Python, Bash, PowerShell) for automation of of operational tasks, workflows and monitoring Certifications (Optional but Preferred) : ITIL Foundation Certification, SRE Foundation or Practitioner Certification
The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Behavioral competencies and collaboration skills :
- Strong analytical, troubleshooting, and critical thinking abilities
- Ownership and accountability in issue resolution
- Proactive and improvement-focused mindset
- Effective communication (verbal and written)
- Team collaboration across functions (Dev, QA, Infra)
- Stakeholder management and reporting
- Quick learner with adaptability to new technologies
- Comfortable in fast-paced environments
- Reliable and responsible work ethic
Core technical competencies (with hands-on experience) :
Create a job alert for this search
Office • Gurugram, Haryana, India
Related jobs
.%20Ltd.)
Gyftr - Senior Manager - Client Servicing
GyFTR • Delhi NCR, India
Description : JD Senior Manager Client Servicing About : Vouchagram India Private Limited (brand name - GyFTR) Show more
Last updated: 30+ days ago • Promoted
Senior Manager – Business Excellence (Black belt)
Axis Max Life Insurance Limited • Gurgaon, Haryana, India
JOB SUMMARY Responsible for managing Quality for distribution channels, for driving Business Excellence based projects and initiatives for home office and field teams.
Key deliverable areas will be...Show more
Last updated: 6 days ago • Promoted
Viralmint - Account Manager - Client Service
ViralMint • Gurgaon, India
Description : Viral Mint is looking for Account Manager ( Client Service Manager) for Gurgaon location.Job Description : Show more
Last updated: 17 days ago • Promoted
Delivery Lead / Delivery Manager - Taxation (U.S)
Acuity Analytics • Gurugram, Haryana, India
About the Role : This role focuses on providing end-to-end U.Fund of Funds, Private Credit, and Private Equity structures.
Coordinate and review annual U.Federal and State) for partnerships, includin...Show more
Last updated: 4 hours ago • Promoted • New!
Manager Salesforce
Cvent • Gurugram, Haryana, India
Lead the design, development, and implementation of Salesforce solutions tailored to client needs.Utilize expertise in Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ to optimize b...Show more
Last updated: 4 days ago • Promoted
Manager
Mount Talent Consulting Pvt Ltd. • Gurgaon, Haryana, India
Must have skills : Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting Good to have...Show more
Last updated: 30+ days ago • Promoted
Bid Manager - BPO / ITeS
COGENTHUB PRIVATE LIMITED • Gurugram, India
Job Title : Bid Manager - BPO / Call Center / ITeS (10-15 yrs) Department : Sales & Solutions Reporting to : Pre-Sales ...Show more
Last updated: 30+ days ago • Promoted
Senior Product manager (Loans)
Bachatt • Gurugram, Haryana, India
Bachatt has transformed how India saves.Now as we foray into solving the credit needs of our customers, we are looking to hire a talented.
You will work closely with engineering, data, risk, operati...Show more
Last updated: 3 days ago • Promoted
Service Management Specialist
Global Business Ser. 4u • gurgaon, haryana, in
Implement and support Service Management (SM) processes in SAP S / 4HANA.Configure and customize S / 4 Service Management modules (Service Orders, Service Contracts, Service Billing, Resource Planning)...Show more
Last updated: 18 hours ago • Promoted • New!
Real Time Data Services - Sales Manager
Real Time Data Services (P). Ltd. • Gurugram, India
Job Responsibilities : - Identify, develop, and close new business opportunities across VMware Cloud and Open Source public cloud services.Manage a sa...Show more
Last updated: 30+ days ago • Promoted
Service Manager-Middle Office / Back Office
Acuity Knowledge Partners • Gurgaon, Haryana, India
The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Behavioral competencies and collaboration skills : Strong ana...Show more
Last updated: 11 days ago • Promoted
Delivery Manager
WorkGeek Services • Gurugram, Haryana, India
We are seeking experienced Delivery Managers / Technical Project Managers to lead customer delivery projects end-to-end — from scope definition to go-live.
The ideal candidate has experience in cust...Show more
Last updated: 2 days ago • Promoted
Change Management Manager
ORO Labs • gurugram, uttar pradesh, in
Chennai / Bangalore / Pune(Remote with occasional travel).ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience.
Founded in 2020 by former SAP ...Show more
Last updated: 18 hours ago • Promoted • New!
Hindustan Times - App Growth Manager - Financial Services App
HT DIGITAL STREAMS LIMITED • Gurugram, India
App Growth Manager - Financial Services App Location : Gurgaon Experience : 4-8 years &l...Show more
Last updated: 30+ days ago • Promoted
Wiom - Manager - Record To Report
WIOM • Gurugram, India
What's Wiom? - 92% Indians don't have unlimited home broadband internet! Enter Wiom.Wiom is a new-age internet platform, that buys unused internet from existing inter...Show more
Last updated: 30+ days ago • Promoted
Delivery Lead / Delivery Manager – Inbound / Reverse KYC
Acuity Analytics • Gurugram, Haryana, India
Ideal candidates must have experience in.Immediate joiners are preferred.This position will be responsible for delivery of KYC operations related to Private Equity / Hedge Funds.Managing engagement...Show more
Last updated: 4 hours ago • Promoted • New!
Manager Corporate Service
Jio • Gurugram, Haryana, India
We at Jio are hiring for Executive Corporate Services in Gurgaon.A / Masters in Corporate Wellness.Work closely with executive team to develop and implement strategic, plans and company goals and in...Show more
Last updated: 2 days ago • Promoted
Cog Digital - Manager - Client Services
Cog Digital Private Limited • Gurgaon, India
Description : We are seeking a dynamic and strategic Client Servicing Manager to join our advertising agency team.The ideal candidate will have proven experience in ma...Show more
Last updated: 23 days ago • Promoted