This job offer is not available in your country.
Field Quality Assurance Analyst
ConfidentialCoimbatore18 days ago
Job description1–3 years of experience in quality analysis or call auditing. Strong understanding of QA processes and customer behavior. Proficiency in reporting and variance control. Initiative-driven with a focus on continuous improvement.
Role Responsibilities :
- Conduct daily, weekly, and monthly audits as per defined targets.
- Provide timely feedback and ensure TAT adherence.
- Log in and handle calls for direct understanding of customer interactions.
- Participate in calibrations and team briefings to ensure quality consistency.
Job Requirements :
Skills Required
Auditing, Call Monitoring, Compliance, Process Improvement, Quality Analysis
Create a job alert for this search
Quality Assurance Analyst • Coimbatore