Learning and Development Manager
Reliance Brands Limitedkolkata, west bengal, in14 hours ago
Job descriptionDesign and deploy training programs to enhance customer engagement, storytelling, and experiential retail excellence. Curate product knowledge and brand immersion modules in collaboration with merchandising and marketing teams. Lead development of e-learning and blended learning formats to ensure scale and consistency across geographies. Partner with business heads and HR to identify high-potential talent and create customized development journeys. Drive leadership workshops, coaching interventions, and succession planning readiness for key roles. Build and manage the annual L&D calendar and budget. Ensure effective measurement of training ROI and impact on performance, productivity, and customer experience. Maintain quality and standardization of all L&D initiatives across stores and HO. Partner with internal stakeholders, external trainers, and content providers for high-impact programs. Collaborate with the global Hamleys team for alignment on brand-driven learning initiatives and best practices. Promote a culture of learning through gamified interventions, recognition of learning champions, and digital tools. Embed learning into performance reviews, development plans, and onboarding journeys. Strategic thinking with strong business acumen. Deep understanding of retail training, customer experience, and behavioural learning. Expertise in instructional design, facilitation, and digital learning solutions. Excellent communication, influencing, and stakeholder management skills. Strong analytical orientation with ability to link learning outcomes to business metrics. Master’s degree / MBA in HR, Organizational Development, or related field. 8–12 years of experience in Learning & Development, with at least 5 years in a leadership role within retail, hospitality, or consumer-facing organizations. Exposure to managing pan-India training operations preferred
Job Title : Head – Learning & Development
Function : Human Resources
Location : Mumbai
Role Overview :
The Head – L&D will be responsible for designing and executing the overall learning strategy for Hamleys India. This role will focus on building a culture of continuous learning and capability enhancement across stores, HO, and leadership teams, aligning development initiatives with business goals, customer experience, and brand ethos of Hamleys.
Key Responsibilities :
1. Learning Strategy & Framework
- Develop and implement an integrated L&D strategy aligned with Hamleys’ business objectives and employee lifecycle.
- Identify current and future capability needs across retail operations, customer service, and leadership layers.
- Build a structured learning roadmap for different employee segments – frontline, store managers, HO, and leadership teams.
2. Capability Building & Program Design
3. Leadership Development
4. Learning Operations & Governance
5. Stakeholder & Vendor Management
6. Employee Engagement & Learning Culture
Key Skills & Competencies :
Qualification & Experience :
Create a job alert for this search
Learning And Development Manager • kolkata, west bengal, in
Related jobs
We are seeking a visionary and strategic L&D Manager to lead the development of our learning strategy, driving organizational performance, and fostering a culture of continuous learning.As the ...Show moreLast updated: 17 days ago
)
)
- Promoted
Global Learning & Development (L&D) Manager
Office Beacon ASPLkolkata, west bengal, in Global Learning & Development (L&D) Manager.Own our global learning ecosystem frameworks, curriculum, platforms, and forums to upskill employees and leaders and drive measurable performance.Build a...Show moreLast updated: 2 days ago
Learning and Development Manager
2comsNew Alipore, WB, inQuick Apply
- Promoted
Learning Manager
ConfidentialKolkata, India You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.Th...Show moreLast updated: 6 days ago
- Promoted
- New!
Learning and Development Manager
UNISON INTERNATIONAL CONSULTING (The Recruitment Company)kolkata, west bengal, in Hiring : Learning & Development Manager.Industry : Leading Retail Brand (Beauty / Hospitality).We are seeking an experienced and dynamic Learning & Development Manager to lead capability-building and...Show moreLast updated: 14 hours ago
- Promoted
- New!
Assitant Manager- Learning & Development
Target Learning Ventureskolkata, west bengal, in Job Title : Assitant Manager-Learning & Development.Experience : Minimum 3+ years in Learning & Development / Corporate Training.
We are looking for a dynamic L&D professional to design and deliver im...Show moreLast updated: 14 hours ago
- Promoted
Training and Development Lead
Spencer's RetailKolkata, West Bengal, India Spencer’s is committed to fostering a culture of learning and development within the organization, ensuring that our employees are equipped with the necessary skills and knowledge to excel in their...Show moreLast updated: 1 day ago
- Promoted
- New!
Training and Development Lead
ConfidentialIndia, Kolkata Spencer's is committed to fostering a culture of learning and development within the organization, ensuring that our employees are equipped with the necessary skills and knowledge to excel in their...Show moreLast updated: 16 hours ago
- Promoted
- New!
Senior Manager / AD - Partnership and Alliances
EnKashkolkata, west bengal, in Experience : 6-8 Partnership Experience, with significant exposure to Payment Gateway, merchant services, or digital payment products.
At EnKash, we’re transforming how businesses manage payments and...Show moreLast updated: 14 hours ago
- Promoted
Learning And Development Specialist
Scry AIkolkata, west bengal, in L&D Specialist (Enterprise AI Solutions).Learning & Development, Training Design, or Corporate Training.Scry AI is a research-led enterprise AI company that builds intelligent platforms for multipl...Show moreLast updated: 8 days ago
- Promoted
Learning and Development Manager
Spencer's RetailKolkata, Republic Of India, IN Spencer’s is committed to fostering a culture of learning and development within the organization, ensuring that our employees are equipped with the necessary skills and knowledge to excel in their...Show moreLast updated: 2 days ago
- Promoted
- New!
Research And Development Manager
Ideal Consultantskolkata, west bengal, in R&D Manager – Liquor Manufacturing.Minimum 5 years in Alcohol / Spirits / Blending Industry.Liquor / Distillery / Beverages / Spirits.
We are seeking an experienced and innovative.Product Developmen...Show moreLast updated: 14 hours ago
- Promoted
Training And Development Lead
Spencer's RetailKolkata, Republic Of India, IN Spencer’s is committed to fostering a culture of learning and development within the organization, ensuring that our employees are equipped with the necessary skills and knowledge to excel in their...Show moreLast updated: 2 days ago
- Promoted
- New!
Centre Manager – Offline Learning Centre
upGradkolkata, west bengal, in Centre Manager – Offline Learning Centres.Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company.
Its offerings include online and hybr...Show moreLast updated: 14 hours ago
- Promoted
- New!
Learning And Development Manager
UNISON INTERNATIONAL CONSULTING (The Recruitment Company)Kolkata, Republic Of India, IN Hiring : Learning & Development Manager.Industry : Leading Retail Brand (Beauty / Hospitality).We are seeking an experienced and dynamic Learning & Development Manager to lead capability-building and...Show moreLast updated: 6 hours ago
- Promoted
- New!
Learning and Development Manager
Anand Rathi Share and Stock Brokers Ltdkolkata, west bengal, in Job Title : Trainer – Business Partner Vertical.Learning & Development / Sales Training.We are seeking a dynamic and performance-driven.
B2B) business partner vertical.This role is pivotal in designi...Show moreLast updated: 14 hours ago
- Promoted
- New!
Learning and Development Specialist
National Fitness and Nutrition AcademyKolkata, Republic Of India, IN The National Fitness and Nutrition Academy (NFNA), India’s leading wellness education institution, offers a science-based curriculum and lifetime career support to help students transform their car...Show moreLast updated: 22 hours ago
- Promoted
- New!
Deputy Manager- Alliances
MakeMyTripkolkata, west bengal, in Alliances & Partnerships- Happay.Happay, a part of the MakeMyTrip Group, is a leading spend management platform that empowers businesses with complete visibility and control over their expenses.Our...Show moreLast updated: 14 hours ago
- Promoted
Manager - Business Development (Permanent Staffing)
Talentojkolkata, west bengal, in Manager – Client Onboarding & Success (Permanent Staffing).Work Mode : Work From Home (WFH).Location Preference : Open (Head Office : Haldwani, Uttarakhand).
Compensation - Fix + Incentives + Bonus.At ...Show moreLast updated: 2 days ago