Technical Program Manager

Commonwealth Bank of Australia is the largest and number one bank in Australia, serving over 17 million customers. We maintain a high-trust brand reputation built on financial strength, innovation, and community impact. As of July 2025, CBA holds market cap of approximately USD 195.7 billion, ranking us among the top 100 most valuable companies globally. Our leadership in digital banking, customer safety, and responsible AI reflects our commitment to building a brighter future for all.

CBA India : Our Teams

We’re a team of talented technology and banking operations experts, working together to deliver cutting-edge, innovative and exceptional experiences for our customers.

Chief Operations Office

Chief Operations Office is the heartbeat of the bank, where we reimagine banking operations and customer excellence.

We work across operational disciplines, including the financial crime lifecycle, which includes investigations, payment monitoring and customer due diligence.

With a strong foundation in place, our footprint in India also includes Business, Institutional and Market Operations to strengthen support for Business Banking and Institutional clients. Our Retail Operations team oversees customer experiences in both secured and unsecured product categories, managing the entire loan process from credit decisioning to settlement for CBA and Bankwest brands.

Our customer service team provides round-the-clock support through messaging channels, ensuring seamless client engagement. We are experts at crafting credit risk models and validating credit, AI and market models.

Technology

Our Technology team is building tomorrow’s bank today.

Our team of global best technologists harness the rapid acceleration of technology to create resilient, reliable banking experiences that make a real difference for customers. This requires the brightest minds in AI, data and cyber security.

Technology is the driving force in redefining how customers bank.

Chief Data & Analytics Office

Ranked among the top five banks worldwide for AI maturity and #1 in APAC in the 2024 Evident AI Index, we’re reimagining banking for our customers with AI-powered solutions and responsible AI for safer, more personalised experiences.

Our Data and Analytics team, the guardians of the bank’s data, leverage billions of data points empowering us to make smarter business decisions and gain deeper customer insights.

We manage the delivery of personalised Next Best Conversations to our 17 million customers through our customer engagement platform, which runs over 2000+ machine learning models and processes over 150 billion data points.

We’ve led the development of CommBank Yello, the largest customer loyalty program in Australia, showcasing our commitment to innovation and customer engagement.

Made up of some of the finest AI experts, data scientists, and data engineers, the team collaborates with leading universities and partners like Microsoft and H2O.Ai to pioneer advanced technologies like Gen AI for transformative banking applications.

Enabling Functions

• Our Enabling Functions are the engine of CBA India, empowering our people to thrive in their roles and deliver the best experiences for our customers. These include Human Resources;
• Chief Controls Office;
• Chief Operating Office;
• Group Audit and Assurance;

Finance.

Progressive Tech Transformation : Global Partnerships & Recognition

CBA’s technology strategy is anchored in responsible AI, cloud-first architecture, and global collaboration.

We’re reimagining banking with strategic partnerships & investments in AI. Our continuous investment in tech and responsible AI allows us to outsmart scams, crush fraud, and revolutionize customer experience, every single day.

Recognitions

Your role and impact

Your reporting lines

As part of data engineering family, you will be part of a large cloud engineering cohort that are all aligned on executing the technology strategy, working alongside AWS Engineers and Cloud Architects to help create scalable and federated cloud native systems. You will lead a team that will create, manage and optimise the data platforms used to power our entire business. You’ll have the opportunity to take responsibility for thought leadership, people management, capability uplift, continuous improvement, ensuring our crews are inspired to do the work that matters, and that our systems are simpler, faster and more secure to deliver outcomes.

We are establishing a greenfield landscape from ground up, partnering with our stakeholders to design, develop and deliver frameworks that underpin our ability to deliver enhanced data solutions with robust controls for our internal customers deriving value for Banks customers. Bring your expertise in building scalable frameworks on cloud platform, with focus on automation and innovation.

You will report to the technology leadership within the Chief Data and Analytics Office (CDAO) – Data Platforms. You will work closely with AWS Engineers, Cloud Architects, and other stakeholders across the organization to execute the technology strategy and deliver on the data platform’s objectives.

Your Team

The Chief Data and Analytics Office (CDAO) – Data Platforms is in place to realise a data-driven organisation for Commonwealth Bank Group. We do this by solving complex problems around data for the business and activating data for strategic and sustained competitive advantage to enhance the financial wellbeing of our customers in a safe, sound and secure way.

As we embark on our cloud journey, the team is focussed towards building robust data processing frameworks for the bank, enabling secure and seamless data processing for our tenants in simplified and automated way.

Your skills and experience

Your responsibilities

Education qualification

Bachelor’s degree (or Master’s degree) in Engineering, Computer Science, or Information Technology.