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Assistant Manager EXL / AM / 1470192

Assistant Manager EXL / AM / 1470192

exlnoida, India
1 day ago
Job description

Job Description

Essential Duties & Responsibilities :

  • Advance proficiency in MS Excel, Power BI and VBA Macros is a must
  • Should hold thorough knowledge of Tables, Relationships, Measures, DAX Coding, Hierarchy, Queries, Reports, Modules & Advanced Macros
  • Developing and designing the database / dashboard architecture per the given instruction and modifying them to accommodate the business requirements
  • Demonstrate strong analytical skills, Consolidation and integration of data from multiple source in to single reporting environment
  • Should have strong hold on People Management and Stakeholder management, communicate with them to ensure compliance with company standards
  • Understanding the requirements of the stakeholders and identifying ways to develop and deliver the required eliments
  • Complex problem solving, critical thinking & decision making is essential
  • Performs any other related duties as required or assigned
  • Ability to work alone with Team with minimum supervision, occasionally under time pressure and on several tasks at the same time
  • Ability to effectively communicate orally and in writing with co-workers, management teams, other Departments, vendors, and outside agencies, including being sensitive to professional ethics

Minimum Work Experience :

  • 5+ Years experience in MIS Reporting for Back Office Process, preferably in contact centers with at least employees

    • Skills Requirements :

  • Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail
  • Solid critical and organized thinking / explaination, problem solving, and interpersonal skills
  • Must demonstrate sound arithmetic and analytical problems
  • Ability to scrub, dissect and shape data, create customized reports
  • Demonstrates ability to give and receive feedback with peers and business partners
  • Ability to work independently with minimal supervision
  • Excellent verbal, written and comprehension skills
  • Good Knowledge of applications used for MIS Reporting MS Excel, Power BI and VBA Macros
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